Ivan Azure
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Activity overview
Latest activity by Ivan Azure-
Ivan Azure commented,
Hallo!Wir wären Ihnen sehr dankbar, wenn Sie uns die Bildschirmaufzeichnung (das Video) des Prozesses und die Originalfotos (unter denen die Probleme auftreten) schicken könnten, da dies am inform...
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Ivan Azure commented,
Hi Matias! Try using an alternative installer: https://downloads.skylum.com/luminarneo/win/Win_Luminar_Neo.msiFree up RAM https://www.pandasecurity.com/en/mediacenter/tips/how-to-free-up-ram/.Incre...
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Ivan Azure commented,
Hi!Please send us your hardware configuration via support@skylum.com Press the Windows logo key + R. Type msinfo32 in the dialog box that opens and hit Enter on your keyboard. In the window tha...
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Ivan Azure commented,
Hi Fred!Add the photos to the application through the "Add photos" button. Try installing Adobe DNG Converter and checking whether the profiles for the camera appear. The indicated algorithm turned...
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Ivan Azure commented,
Hi All, As regards the speed - don't hesitate to get in touch with our support team via support@skylum.com and we will investigate your cases more thoroughly.
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Ivan Azure commented,
Hi! Reinstall the application in the following way (make sure to save all necessary results in advance): Delete the app with AppCleaner. Download AppCleaner from here: http://www.freemacsoft.net/a...
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Ivan Azure commented,
Hi Howard,Thank you for the feedback and support! Your opinion is highly appreciated. The customers' satisfaction is our headmost priority.
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Ivan Azure commented,
Hi Annmarie,We have answered you here: https://community.skylum.com/hc/en-us/community/posts/5532001514258
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Ivan Azure commented,
Hi Annmarie, Please send us the screen recording of the process. One can use Monosnap to record the screen on Windows: https://monosnap.com/welcome. Reach our representatives via support@skylum.com...
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Ivan Azure commented,
Hi!Our specialists still investigate the indicated aspect. However, due to the circumstances in Ukraine, there is no information concerning the exact dates. Your patience is highly appreciated. We ...