Anna V

1. Community
2. Luminar for Windows
3. New Luminar 3.1.3 update: features and improvements

Hi Aphonic,  We do our best to fix the performance issues and we are still working on it.  For now, please contact us at http://www.skylum.com/support  and we'll be happy to help.

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• Anna V
• January 12, 2020 09:45
• 0 votes

1. Community
2. Luminar for Windows
3. Fed Up

Hi Danelle,  I am sorry for your bad experience.  Please check the folllowinh suggestions here: https://community.skylum.com/hc/en-us/community/posts/360006955980-Luminar-4-keeps-crashing?page=1#co...

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• Anna V
• January 12, 2020 09:38
• Edited
• -1 votes

1. Community
2. Luminar for Windows
3. Luminar 4 keeps crashing

Hi Danelle,  Could you try installing NET Framework 4.8? It helped in similar cases. Here is the link: Download .NET Framework 4.8 Runtime If it doesn't help: Make sure Luminar is closed. Locate y...

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• Anna V
• January 12, 2020 09:34
• Edited
• 0 votes

1. Community
2. Photolemur 3 for Windows
3. Some of my pictures get distorted in a strange way

Hi Leopoldo,  Could you send us the original files that you're working with via http://www.skylum.com/support ? Here's how you can send us files:    Visit https://wetransfer.com/     If it's your ...

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• Anna V
• January 12, 2020 09:28
• 0 votes

1. Community
2. Luminar for Windows
3. luminar 4 strange color view on editing in skylum luminar 4

Hi Kurt,  Could you send us the original files that you're working with via http://www.skylum.com/support ? Here's how you can send us files:    Visit https://wetransfer.com/     If it's your firs...

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• Anna V
• January 12, 2020 09:25
• Edited
• 0 votes

1. Community
2. Luminar for Windows
3. Luminar 4 unusable

Hi!  We will do our best to improve the performance of Luminar 4. For now, please try creating a new catalog via File > Catalog > New. If the issue remains, please contact us via http://www.skylum....

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• Anna V
• January 12, 2020 08:57
• 0 votes

1. Community
2. Luminar for Windows
3. Canon G7X distortion

Hi Peter,  Ian is right. Thank you for your help and screenshots, Ian Murrell. Great shot by the way :)  If we can further clarify please contact us at http://www.skylum.com/support  and we'll be h...

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• Anna V
• January 12, 2020 08:38
• 0 votes

1. Community
2. Luminar for Windows
3. Sky Bleeding Through

Hi Darryl, Have you tried Angela's suggestion?  If the issue remains, please contact us via http://www.skylum.com/support. Please make sure to describe the issue in a detailed way and copy and past...

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• Anna V
• January 12, 2020 08:29
• 0 votes

1. Community
2. Luminar for Mac
3. No performance gains in 4.1.0

Hi Everyone,  Thank you for your feedback. We will do our best to improve the performance and speed with every update we release. Your patience in this matter is highly appreciated.   

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• Anna V
• January 12, 2020 08:26
• 0 votes

1. Community
2. Luminar for Mac
3. Luminar 4 performance | Canon EOS RP CR3 files | New 2019 3.6ghz 6-core iMac

Hi Guys,  Thank you for your feedback!  We will do our best to improve the performance with every update we release. Stay tuned! 

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• Anna V
• January 12, 2020 08:21
• 0 votes