B Marchant
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It is not great software if it doesnt work without some kind of bogus workaround because they aren't supporting the software but using the income from people mistakenly purchasing the software to f...
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But Skylum is not sorry enough to place a warning on their Aurora software that it will not work with CR3 files. I see people have been complaining about it for years but it is still sold without ...
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I am saddened to see that Skylum continues to sell a product that doesn't work with current software. Not supporting upgrades is a bad idea and a failure in customer loyalty destroying the company...
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I would suggest reporting this bad business practice to your local attorney generals office consumer protection division. Lack of support is one thing but selling software they know does not work i...
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I see folks have been complaining about the CR3 files for years and they get the same response. I believe it is apparent you folks just want to keep raking in money without warning customers that ...
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They havent responded to me either. They sold the Aurora software knowing it wouldnt work with CR3 files and didnt warn anyone. I warned the two folks that I relied on that recommended the softwa...
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So are you a community member or a representative for skylum? I just warned the guy that did a you tube video recommending them a couple years back. There are a lot of other resources than BBB
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https://www.bbb.org/us/wa/bellevue/profile/computer-software/skylum-software-1296-1000084522/complaints
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If they are selling a product that they know doesn't work then they should refund the money spent.
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Hopefully you don't need it for cr3 files. It doesnt work.