Helga Rowles
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Activity overview
Latest activity by Helga Rowles-
Helga Rowles commented,
Official comment Hi N. Thank you so much for your support ❤️I couldn't reproduce this issue. Would you mind making a screen recording of your steps in the software so we can recreate them on our end? You can use M...
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Helga Rowles commented,
Official comment Hi David! Sorry to hear you've encountered issues with Luminar. Did the error messages appear when you were working in standalone or plug-in mode? Could you send us a screenshot of the message? We'...
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Helga Rowles commented,
Official comment Thanks for your feedback! We're glad to hear that Luminar Neo did a good job :)
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Helga Rowles commented,
Official comment Hi Herbert, Your purchased software should appear in the My Software section of your account:https://skylum.com/account/my-software If any assistance is needed, feel free to reach us at http://sky...
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Helga Rowles commented,
Hi Tristan, I'm sorry! We will be sure to look into this asap and get back to you via email.
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Helga Rowles commented,
Hi Nick, My colleague who was in charge of the forum yesterday does not remember deleting any comments. I'm not sure what happened because the platform doesn't allow reviewing deleted comments. Per...
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Helga Rowles commented,
Official comment Skylumサポートにお問い合わせをお願いいたします：https://skylum.com/support。日本語担当のマネージャもいますので、日本語で大丈夫です。お手数ですが、引き続き宜しくお願い致します。
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Helga Rowles commented,
Official comment Hi Elias, This error usually appears when something is blocking access to our servers. Turn off Windows Defender Firewall: https://support.microsoft.com/en-us/help/4028544/windows-10-turn-windows-...
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Helga Rowles commented,
Official comment Hi Member, I haven't been able to reproduce the issue. Does the mask appear after clicking the Eye icon? If not, please reach us at http://skylum.com/support so we can look into the issue.
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Helga Rowles commented,
Official comment Hi Sotiris, Sure! Please find offline installers for version 4.3.3 below: Mac Full 4.3.3: https://downloads.skylum.com/luminar4/mac/Luminar4.dmg Windows Msi 4.3.3: https://downloads.skylum.com/lumi...