Helga Rowles
- Total activity 1073
- Last activity
- Member since
- Following 0 users
- Followed by 1 user
- Votes 0
- Subscriptions 508
Activity overview
Latest activity by Helga Rowles-
Helga Rowles commented,
Official comment Hi Bill, Our team is working on memory usage optimization.We'd recommend working with a small catalog located on your internal drive for better performance. If you have a huge library, try creating...
-
Helga Rowles commented,
Official comment Hi Andrew! Please try the following solution: Press the Windows key on your keyboard and type in Add or remove programs. Windows will suggest the matching app, open it. In the list of installed ap...
-
Helga Rowles commented,
Official comment Hi Cliff, In Aurora, you don't have to close the file when you are finished. You can just open another one via File > Open.
-
Helga Rowles commented,
Hi! I'm sorry to hear that the issue persists. Our developers are looking for a way to fix the issue on our end. In the meantime, please try to run Luminar in Compatibility mode. It has helped in s...
-
Helga Rowles commented,
Official comment Hi Member, At this time, we don't have an ETA for a hotfix. We'd really appreciate it if you could tell us more about the issues you've encountered so we can report them to our developers. Would yo...
-
Helga Rowles commented,
Official comment Hi Rhonda, I'm sorry to hear the issue reappeared. Could you please try installing Luminar 4.1.1? https://downloads.skylum.com/luminar4/mac/Luminar4_411.dmg If the issue remains, please contact us...
-
Helga Rowles commented,
Hi Riley, I'm sorry to hear that resetting PRAM didn't help to speed things up.I can confirm that on my end, it takes the same amount of time to open Luminar. I have passed this information on to o...
-
Helga Rowles commented,
Hi Andreas! Thanks a lot for sharing what helped you to fix the issue. If further assistance is needed, please reach out to our support team at skylum.com/support so we can investigate it. Our Germ...
-
Helga Rowles commented,
Hi Lori, We're sorry for making you wait. We're doing our best to reply within 24 hours, but we're currently receiving a great number of incoming emails, so it might take longer than usual. One of ...
-
Helga Rowles commented,
Hi Jill, at this time, there's no ETA for implementing this feature on Windows, I'm afraid. However, I will be happy to pass your vote on to our developers.