Katherine Nelson
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Recent activity by Katherine Nelson Sort by recent activity-
Gary Antoine, please note that Stunning Sunsets is a skies pack. Here’s how you can upload custom skies: Load a picture with the sky that you want to replace in Luminar. In the top-bar menu, sel...
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Hi Joan Pellicer, Please reach out to our support team and we will do our best to help you: https://skylum.com/support
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Hi William! Please let us know the following: How many images are there in your Library? Where are they located (on an internal or external drive)?
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Hi Shinichi tsuchiya! Please contact us at https://skylum.com/support and let us know what data exactly is not recognized properly. We will do our best to assist you with it.
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Hi Grzegorz Bukowski! I've already replied to you via email with the instructions.
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Hi James! I am sorry to hear you have encountered this issue. Please take a screenshot of your catalog structure in Luminar AI and Luminar 4 and send it to support@skylum.com. We will do our best t...
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Hi! Please send event logs to our support team. Try to start Luminar. Press the Windows logo key + R. Type eventvwr in the dialog box that opens and hit Enter on your keyboard. In the window that o...
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Hi Titan Wu! Please contact our support team https://skylum.com/support and we will do our best to help you fix it.
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tom schuring Please let us know where your catalog and original images are located. Also, please note that you won't lose your edits if you create a new catalog. To switch between catalogs click Fi...
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Hi! Please note that in Update 2 we have added new controls for Rotation and Horizontal Offset that allow new skies to be flipped, rotated and positioned for a perfect fit. As for the pack itself, ...