Katherine Nelson
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Recent activity by Katherine Nelson Sort by recent activity-
Marco Meier, please choose 'Performance and Stability issues' category. But in any case, your request will be handled by the right agent.
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Hi Matthias! Could you specify if you were able to open the app before? If so, please try the following steps: Hold down the Option key on your keyboard and start Luminar. Keep holding Option un...
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Hi! Could you please check the following? - Are there any images that exceed 15,000 pixels on one of the edges? - Do you have any Antivirus apps? If so, could you please try disabling your antiviru...
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Hi Mark! Sure, you can delete Luminar Flex if you don't use it.
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Hi! Could you specify which camera you are using?
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Hi Sabrina, I could definitely see how you would want to have this feature. Right now, we don’t have anything like that in place but I will surely forward your suggestion to our tech team for thei...
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Hi Werner, We'd be grateful if you reach out to our support team via https://skylum.com/support so we could investigate the issues you have encountered.
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Hi Mars! Please kindly note that Luminar Neo is single window application so there could be only one instance at a time. But you'lI be able to move the app across your monitors, it will manage its ...
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Hi Mark! Please kindly contact our support team at https://skylum.com/support and we will sort it out for you.
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Hi imopen, Indeed, we are planning to add the ability to set the default profile in one of the following updates. But I am afraid we are not able to provide you with the ETA as of yet.