Katherine Nelson
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Recent activity by Katherine Nelson Sort by recent activity-
Hi Harry! Could you specify which mouse you use?
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Hi Martin, Could you kindly send us the original file you are working with? Here's how you can send us the file: Visit https://wetransfer.com/ If it's your first time visiting this website, it mi...
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Hi! Please kindly note that the scroll bar in Luminar appears when you start scrolling. Could you specify which mouse you are using?
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Aleks, Please refer to my response under this post: https://community.skylum.com/hc/en-us/community/posts/360010799339-Luminar-AI-stopped-exporting-changes-to-Lightroom?page=2#comments
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Aleks, Please try to access Luminar AI from Adobe Lightroom this way: Right-click on the image > Export > LuminarAI > You have an option to Open Source Files or, if you've made any changes in Lig...
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Hi guys! We'd be grateful if you reach out to our support team via https://skylum.com/support so we could take a closer look at the issues you have encountered.
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Jon Bish, As far as I can see, one of our support agents has already reported your case to our development team. We'll surely get back to you once we get any updates. Thanks for understanding!
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Hi Wilfried! Could you please let us know your hardware configuration? Press the Windows logo key + R. Type msinfo32 in the dialog box that opens and hit Enter on your keyboard. In the window t...
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Hi Sergio! As far as I can see, one of our support agents has already replied to you via email. Please kindly check your inbox.
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Hi Judith, We'd be grateful if you could you provide us with the event logs: Reproduce the issue. Press the Windows logo key + R. Type eventvwr in the dialog box that opens and hit Enter on your...