Katherine Nelson
- Total activity 849
- Last activity
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Activity overview
Latest activity by Katherine Nelson-
Katherine Nelson commented,
Hi Alessandro, We'd be grateful if you reach out to our support team via https://skylum.com/support so we could take a closer look at the issue you have encountered.
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Katherine Nelson commented,
Hi Jean, Thanks so much for your suggestion! Right now, we don’t have anything like that in place. But I'll make sure to share your request with out devs.
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Katherine Nelson commented,
Hi Jeff, Could you let us know the names of the add-ons (packs) you are referring to?
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Katherine Nelson commented,
David Morton, could you specify if you are able to export if you switch from the Edit tab to the Catalog tab and then back to Edit? You can use the L and E shortcuts on your keyboard to do this fas...
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Katherine Nelson commented,
Hi guys, Indeed, we have already reported this issue to our tech team. And we'll make sure to share your feedback with them as well.
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Katherine Nelson commented,
Hi Geert V D Zee, Please try the following steps: Hold down the Option key on your keyboard and start Luminar. Keep holding Option until you see a window with a list of available backups appear. S...
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Katherine Nelson commented,
Hi Robert, Please kindly reach out to our support team via https://skylum.com/support so we could take a closer look at the issue you have encountered.
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Katherine Nelson commented,
Hi Lathanuel, Could you provide us with the original files you are working with? Here's how you can send us the files: Visit https://wetransfer.com/ If it's your first time visiting this website,...
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Katherine Nelson commented,
Hi Michael Bosmann, Could you kindly send us a screenshot of the image you are working with when the extension is greyed out?
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Katherine Nelson commented,
Hi Anthony, Please make sure that you don't have your whole 'Pictures' folder linked to your Windows Photos app: Alternatively, you can move your Catalog to a different place that's not indexed ...