Kate Williams
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Recent activity by Kate Williams Sort by recent activity-
Hi Brian - An annual subscription does include all improvements made to the app (including major upgrades) released during the paid subscription period. The Pro plan also includes all extensions. ...
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Hi Sury, It looks like this was one of the Spam posters, as they included a link to a phishing website in their message. I've removed it. As for your feature request, regrettably, there's no exac...
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Hi John, I appreciate you taking the time to share your thoughts here. I'll make sure to pass your feedback on. Please note that Luminar Neo has a lot to offer even without extensions, which are mo...
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Hi David - Do you notice the exclamation marks on your photos? If so, please try the steps below: 1. Go to the Catalog tab (in the top-bar menu); 2. Right-click the folder with an exclamation mark...
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Hi Glenn - Currently, the software works with the lossless-compressed files taken with this camera. At the moment, we can't commit to an exact timeframe for this format support; however, I'll ens...
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Hi Member, We'll make a purchase of separate extensions available globally soon. Also, we do have the Black Friday sale around the corner :) We'll be happy to assist you getting the right offer at...
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Hi Timothy, Would you please send us the photo you're trying to process at https://skylum.com/support ? Please make sure to include the link to this thread as a reference. Visit https://wetransfer...
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Hi Member, The fix is in the works right now. We'll be rolling it out gradually, the first app to receive it will be Luminar AI, and Luminar 4 will follow. We'll let everyone know once the update i...
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Hi Scott - Currently, Extensions have no trial. However, it's expected that the trial will be available after all extensions included in the 2022 Extensions pack are rolled out. We offer a 30-day ...
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Hi Janette, The contact form works fine on my end. Could you please clarify what exactly happens when you try to submit the request? You can also email us directly at support@skylum.com. I sugg...