Kate Williams
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Recent activity by Kate Williams Sort by recent activity-
Hi Jeff, I appreciate these details. Do you choose the resize option in the export window? If so, that's also a known issue. If not, I kindly ask you to reach out to our support team at https://...
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Hi Marco, Thanks for reaching out. Would you please follow the steps below to regenerate the previews for the images and see whether it resolves the issue for you? 1. In Finder, click Go > Go to F...
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Hi Marco, Please submit them to our team at https://skylum.com/support . This will ensure that the case is addressed as soon as possible and is well-tracked. Thank you!
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Hi Ken, You get to choose how many devices you want the software for at the checkout: If you check the account (https://skylum.com/account/my-software) and see .../1 next to your Luminar, it mean...
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Hi Member - Please note that Luminar Neo isn't officially compatible with Affinity Photos, hence the issue. Regrettably, we can't always add new inregrations that are requested, but we do keep tr...
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Hi David, Where do you check the exported files? Do you use Windows Photos? If you view the same image file in FastStone are the colors OK in this case? (FastStone is a free image viewer that's c...
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Hi Howell, That's right, among the Adobe apps, Luminar Neo can be used as a plugin for Lightroom Classic and Photoshop only. Lightroom CC itself doesn't support third-party plugins. Nevertheless, ...
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Hi Marco, I invite you to submit the sample to our support team at https://skylum.com/support Our team will test the file on our end and provide you with the solution based on the results of the t...
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Hi Nathan, I'll share your concerns regarding the current UI with the product team. Much appreciated. As for the film strip, I've answered under your other post: https://community.skylum.com/hc/e...
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Hi Nathan, At the moment, we don't plan to bring the filmstrip back to the Edit tab for performance reasons. That's done for a better experience during the heavy image editing. Nevertheless, it's g...