Avatar

Kate Williams

  • Total activity 2029
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 47
  • Subscriptions 40

Activity overview

Latest activity by Kate Williams
  • Avatar

    Kate Williams commented,

    Hi Inder,  Since there are a lot of fine details, the network may struggle to pick up the small details. However, it can be corrected via Focus / Defocus modes in the tool.  I've passed your sample...

  • Avatar

    Kate Williams commented,

    Hi Member, Luminar will connect to the existing photo library, it won't create duplicates of your photos. But it will create the Luminar Catalog. Luminar Catalog doesn't store copies of your photos...

  • Avatar

    Kate Williams commented,

    Hi Jerry,  Currently, Luminar AI works only with your OS's standard printing dialog.For greater flexibility in printing settings, we recommend exporting the image file in a TIFF format via File > E...

  • Avatar

    Kate Williams commented,

    Hi Chris, Could you clarify what happens when you fill out the contact form and press "Contact Skylum"? (see: http://prntscr.com/1tq2jfr ) You can also use support@skylum.com to email us.   

  • Avatar

    Kate Williams commented,

    Hi Brian,  Could you please clarify your question? It seems that only the title is displayed.  Just in case, Luminar AI runs natively on Macs with the M1 chip.  The installer automatically download...

  • Avatar

    Kate Williams commented,

    Hi Ali,  Do you have an exclamation mark in the top left corner of the image when you open it in the edit window? Is there a Lost Edits shortcut / an exclamation mark next to the folders in the Lib...

  • Avatar

    Kate Williams commented,

    Hi B Vc, The workaround should work for all files regardless of their format. The plugin always sends the image back in the.TIFF format (because it's lossless). Lightroom's Edit in menu will also o...

  • Avatar

    Kate Williams commented,

    Hi Michael, Please try to restore from backup.  Make sure Luminar is closed. Locate your Luminar AI Catalog folder. The default location is C:\Users\%username%\Pictures. If you specified a custom ...

  • Avatar

    Kate Williams commented,

    Hi Lowell,  Manually installing the plugin should help: Make sure Photoshop is closed. In Finder please click Go > Go to Folder and paste the following path: /Library/Application Support/MacPhun S...

  • Avatar

    Kate Williams commented,

    Hi Nigel, I was unable to find a support request when searching our CRM via your name or email used to create an account here.  If you were in touch with our team and haven't received a solution, p...