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Kate Williams

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  • Total activity 1250
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  • Votes 27
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Activity overview

Latest activity by Kate Williams
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    Kate Williams commented,

    1. Community
    2. Luminar for Windows
    3. AI Insider

    Hi  Sheamus , Following-up to let you know that the issue has been fixed.

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    • Kate Williams
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    Kate Williams commented,

    1. Community
    2. Aurora HDR for Windows
    3. Aurora HDR 2020

    Hi Ralph, To be transparent, we have no ETA for the next  Aurora HDR update. At the moment, we're mainly focused on the development of our main product - Luminar. If we get more info about the foll...

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    • Kate Williams
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    Kate Williams commented,

    1. Community
    2. Other Skylum software
    3. preorder Lumina AI

    Hi Rahul, The number of supported payment methods usually varies from country to country.  Please reach us at https://skylum.com/support and provide us with a screenshot of how the payment window l...

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    • Kate Williams
    • Edited
    • 0 votes
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    Kate Williams commented,

    1. Community
    2. Luminar for Windows
    3. Luminar 4 works slow

    Dor Sapir,  We will do our best to make Luminar faster. In the meantime, I can only suggest keeping fewer images in one catalog and load them from an internal drive. You can create several catalogs...

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    • Kate Williams
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    Kate Williams commented,

    1. Community
    2. Luminar for Windows
    3. AI Insider

    Hi Sheamus , Sorry for the temporary inconvenience. I've reproduced the issue on my end as well.  Therefore, I've contacted the Mighty Networks support team who hosts the platform so that they coul...

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    • Kate Williams
    • 0 votes
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    Kate Williams commented,

    1. Community
    2. Meeting room
    3. Greetings from the New Jersey USA Music Scene, Fellow Luminarians!

    Hi there, Thanks for joining our Community Forum :)  At this very moment, we've just launched the very first teaser of the software. The software will ship this holiday season. For sure, before the...

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    • Kate Williams
    • 0 votes
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    Kate Williams commented,

    1. Community
    2. Luminar for Mac
    3. 4.3 Luminar Plugin Update Crashing on Photoshop

    Hi William, Thanks for the logs.  It looks like your computer was released back in 2008-2009. The crash is most likely connected to the outdated hardware.  We've emailed you a test build that could...

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    • Kate Williams
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    Kate Williams commented,

    1. Community
    2. Luminar for Windows
    3. Luminar 4 works slow

    Hi Dor, Indeed, the current design of the Preferences menu is only to turn on / off analytics. On Windows, the size of the cache and backups are regulated automatically, and you can see the current...

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    • Kate Williams
    • Edited
    • 0 votes
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    Kate Williams commented,

    1. Community
    2. Luminar for Windows
    3. Why Should a Luminar 4 User Buy Luminar AI

    Hi Alan, The difference is in the workflow itself and its efficiency.  LuminarAI is built around a solution-based workflow. Luminar 4 is built on a tool-based workflow. LuminarAI is the first image...

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    • Kate Williams
    • 0 votes
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    Kate Williams commented,

    1. Community
    2. Luminar for Windows
    3. Luminar 4.3 still not working

    Hi Glenn,  Would you mind submitting a request at https://skylum.com/support? We'll do our best to make Luminar launch for you while our techs are working on a universal fix.  Otherwise, you may re...

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    • Kate Williams
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