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Kate Williams

  • Total activity 1913
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Activity overview

Latest activity by Kate Williams
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    Kate Williams commented,

    Hi Finn,  The original images aren't affected. They keep residing on your drive.  However, indeed, they may not show up in your Luminar Catalog after the import / if you've added them to the folder...

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    Kate Williams commented,

    Hi Adi, Are the unzipped files in the .mplumpack format? If so, please note that they are compatible with Luminar 3 and Luminar 4 only.  At this time, our official marketplace  doesn't list free te...

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    Kate Williams commented,

    Hi Tristan, The crashes discussed in this thread pertain to the ntdll crash in Luminar AI 1.2.0 and they have already been resolved in 1.3.0. They occurred after a combination of Composition AI + A...

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    Kate Williams commented,

    Hi Eric,  Please see my reply to you here:  https://community.skylum.com/hc/en-us/community/posts/360010875860-supprimer-d%C3%A9finitivement-un-ciel-  I'm closing this post since it's a duplicate. 

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    Kate Williams commented,

    Hi Eric, Please click Skyᴬᴵ > Sky Selection > select upper menu with skies > Show Custom Skies (https://prnt.sc/10vybyc) > remove the unnecessary skies in the folder that opens. 

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    Kate Williams commented,

    Hi John, I've edited your post to remove your license from it (for privacy reasons), since it's a public space, it's best not to share your license info here.  Please note that all our apps by defa...

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    Kate Williams commented,

    Hi Ich DD, Please contact us at https://skylum.com/support  - our German-speaking agent will be glad to take a closer look at the issue you're facing. In your support request, please make sure to p...

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    Kate Williams commented,

    Hi Member, As a workaround, you can export multiple images at a time to your drive and then upload them as a batch to your SmugMug account in the browser.  Here's how to export multiple images from...

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    Kate Williams commented,

    Hi Johanna, I'd appreciate a couple of additional details about this issue:  Could you please specify where exactly you're viewing the image? Are the changes reset when you're viewing a photo in th...

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    Kate Williams commented,

    Hi Member, Do I understand right that the images are displayed in Finder but don't appear in the folder added to Luminar?  Do you have a macOS Big Sur?  If that's the case, could you try to create ...