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Kate Williams

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  • Total activity 2029
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Activity overview

Latest activity by Kate Williams
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    Kate Williams commented,

    1. Community
    2. Luminar AI for Mac
    3. Bokeh AI

    Hi Inder,  Since there are a lot of fine details, the network may struggle to pick up the small details. However, it can be corrected via Focus / Defocus modes in the tool.  I've passed your sample...

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    • Kate Williams
    • 0 votes
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    Kate Williams commented,

    1. Community
    2. Luminar AI for Windows
    3. Multiple edits from just one image

    Hi Member, Luminar will connect to the existing photo library, it won't create duplicates of your photos. But it will create the Luminar Catalog. Luminar Catalog doesn't store copies of your photos...

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    • Kate Williams
    • -1 votes
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    Kate Williams commented,

    1. Community
    2. Luminar AI for Mac
    3. borderless printing

    Hi Jerry,  Currently, Luminar AI works only with your OS's standard printing dialog.For greater flexibility in printing settings, we recommend exporting the image file in a TIFF format via File > E...

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    • Kate Williams
    • -1 votes
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    Kate Williams commented,

    1. Community
    2. Luminar for Mac
    3. Transfer license to new MacBook and Activation Code Problem

    Hi Chris, Could you clarify what happens when you fill out the contact form and press "Contact Skylum"? (see: http://prntscr.com/1tq2jfr ) You can also use support@skylum.com to email us.   

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    • Kate Williams
    • 0 votes
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    Kate Williams commented,

    1. Community
    2. Luminar AI for Mac
    3. MacBook Pro m1

    Hi Brian,  Could you please clarify your question? It seems that only the title is displayed.  Just in case, Luminar AI runs natively on Macs with the M1 chip.  The installer automatically download...

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    • Kate Williams
    • 0 votes
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    Kate Williams commented,

    1. Community
    2. Luminar for Windows
    3. cannot edit after moving catalog

    Hi Ali,  Do you have an exclamation mark in the top left corner of the image when you open it in the edit window? Is there a Lost Edits shortcut / an exclamation mark next to the folders in the Lib...

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    • Kate Williams
    • -1 votes
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    Kate Williams commented,

    1. Community
    2. Luminar AI for Windows
    3. Using as a Lightroom Plugin fails to Apply Edits

    Hi B Vc, The workaround should work for all files regardless of their format. The plugin always sends the image back in the.TIFF format (because it's lossless). Lightroom's Edit in menu will also o...

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    • Kate Williams
    • -1 votes
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    Kate Williams commented,

    1. Community
    2. Luminar AI for Windows
    3. Updated to latest version - now Luminar AI won't start

    Hi Michael, Please try to restore from backup.  Make sure Luminar is closed. Locate your Luminar AI Catalog folder. The default location is C:\Users\%username%\Pictures. If you specified a custom ...

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    • Kate Williams
    • -1 votes
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    Kate Williams commented,

    1. Community
    2. Meeting room
    3. Luminar Flex

    Hi Lowell,  Manually installing the plugin should help: Make sure Photoshop is closed. In Finder please click Go > Go to Folder and paste the following path: /Library/Application Support/MacPhun S...

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    • Kate Williams
    • 0 votes
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    Kate Williams commented,

    1. Community
    2. Luminar for Mac
    3. Luminar adds weird pattern to exported images

    Hi Nigel, I was unable to find a support request when searching our CRM via your name or email used to create an account here.  If you were in touch with our team and haven't received a solution, p...

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    • Kate Williams
    • 0 votes