Kate Williams
- Total activity 1631
- Last activity
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Activity overview
Latest activity by Kate Williams-
Kate Williams commented,
Hi Christoph , Thanks for sharing your thoughts with us. I'll make sure to share your feedback with our team. Please be advised of the following: All features that are used for editing (e.g. Comp...
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Kate Williams commented,
Member, as far as I can see, you've already submitted a refund request. One of our agents will get back to you shortly.
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Kate Williams commented,
Hi Mick, Please contact our team at https://skylum.com/support and provide the activation code you're trying to enter. Also, just in case, keep in mind that Photolemur 3 is not yet compatible wit...
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Kate Williams commented,
Hi Marlon, We recommend keeping the default installation path for the application itself (i.e. disc C > Program Files...). However, you can keep your photos and Luminar Catalog on any other drive. ...
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Kate Williams commented,
Hi Moritz, That's strange. I've checked it on my end and this is how the support form looks like for me: http://prntscr.com/wmmj1w Could you please try to clear the cache and cookies in Chrome? ht...
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Kate Williams commented,
Hi Lister, This is a section for the Luminar versions up to Luminar AI. If you're using Luminar 4, you can right-click an empty space next to the image > select one of the suggested options: http:...
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Kate Williams commented,
Hi Tormod, Do you have a Lost Edits shortcut in your Library? If so, please first try to locate the edits there: https://manual.skylum.com/4/en/topic/reconnecting-lost-edits After this, try to loc...
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Kate Williams commented,
Hi John, The Sky Replacement feature works with the images where there's a clearly visible, boring sky. It works with the skies from dawn until dusk, it's not designed to work with the dark night ...
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Kate Williams commented,
Hi Member, Sure, they should. How to invoke Luminar AI as a Photos extension: https://manual.skylum.com/ai/en/topic/using-luminar-ai-as-a-photos-for-macos-extension Luminar 4: https://manual.sky...
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Kate Williams commented,
Hi Max, Please try to create a new catalog via File > Catalog > New. Are you able to load the image there? If the issue persists, please reach us at https://skylum.com/support so we could assist ...