Kate Williams
- Total activity 1377
- Last activity
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Activity overview
Latest activity by Kate Williams-
Kate Williams commented,
Hi Wayne, OpenGl 3.3+ is required by the hardware design. This feature is necessary for certain stages of the RAW file rendering and for speeding these processes up. Please keep in mind that the i...
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Kate Williams commented,
Hi David, At the moment, we have documented and tested the interactions with such third-party apps as Lightroom, Photoshop Elements, Photoshop, Aperture, and Apple Photos (the latter two - on Mac)...
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Kate Williams commented,
Hi Marvin, Sure thing! We're preparing some cool deals for this year's Black Friday. Stay tuned for more info!
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Kate Williams commented,
@Member, Not yet. Apple has stated that this transition to new hardware will take approximately two years for them to release. Skylum is a member of the Apple Developer program. Once Apple provide...
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Kate Williams commented,
Hi REDA bendjafar, Thanks for joining the Forum. Please let me know which OS you're currently running. Is it, by any chance, Big Sur? If so, that's a known compatibility issue that should be sor...
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Kate Williams commented,
Hi James, Could you please try to create a new catalog via File > Catalog > New, add a folder via Library > Add Folder and check whether you're able to import the files there?
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Kate Williams commented,
Hi Member, The exclamation marks usually appear next to the images if the app has lost connection with them. As a rule, it happens if you've relocated the folder or changed its name while Luminar ...
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Kate Williams commented,
Hi Thierry, We've received your video, thank you. Could you kindly send us the original image file you're working with as well? Please see the instructions above on how to send it to us. We appre...
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Kate Williams commented,
Hi Cayden, As far as I can see, your support request has already been processed and the order has been refunded. I hope you'll give our software another try in the future!
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Kate Williams commented,
Hi Kevan, Could you please reach us via https://skylum.com/support and provide the screenshots illustrating the issue? We'll need to check what exactly happens in your case.