
Alan O'Brien
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Activity overview
Latest activity by Alan O'Brien-
Alan O'Brien commented,
The latest update v1.0.0.2550 does not fix this issue. Projects that have a crop applied which are then saved cannot be re-opened. This is unacceptable and unforgiveable.
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Alan O'Brien commented,
The "now what" is that you wait around indefinitely for Skylum to do nothing about it, or repeat your edit without crop. I have been waiting almost a year for a fix and finally decided to re-do man...
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Alan O'Brien commented,
Hey Michael, thanks for the post. Yes I did see the work-around of not cropping in Aurora. While it's a workable option moving forward, as you noted, it doesn't help for any in-progress files. I've...
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Alan O'Brien commented,
Is there a solution for this? I contacted support and received the standard, "It will be fixed in the next update" which we are still waiting for. This is not just an inconvenience, this is a criti...
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Alan O'Brien commented,
The Skylum product for PC has been half-baked from day one with the introduction of Aurora 2018. This crop error bug has brought my in-progress projects to a halt. It's frustrating to say the least...