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Mark Johnson

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Activity overview

Latest activity by Mark Johnson
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    Mark Johnson commented,

    1. Community
    2. Luminar AI for Mac
    3. Cameras supported by Luminar AI

    You say my camera is supported, Sony A7r4 but it does not appear in the profile, any ideas?   Thanks

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    • Mark Johnson
    • 0 votes
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    Mark Johnson commented,

    1. Community
    2. Luminar for Mac
    3. MacOS 10.15 Catalina Compatibility

    Like a few people on here, I too have gone to Capture 1, and it's very good, bit expensive, but hey you get what you pay for, I paid for L4 but will never download it and i'm sure will never get my...

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    Mark Johnson created a post,

    It was good while it lasted.

    1. Community
    2. Luminar for Mac

    Well since the Catalina problems and the whole 'wait until the end of the year for a fix' and losing all my edits, and the lack of help from the support team, I understand they are busy, but hey yo...

    • Mark Johnson
    • 3 followers
    • 2 comments
    • 3 votes
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    Mark Johnson commented,

    1. Community
    2. Luminar for Mac
    3. Lost Edits 2

    last e-mail was support@skylum.com that was today after I sent another email, things have gone bad to worst and I would really like to get this sorted be I leave for NZ on Wednesday.   Thanks  

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    Mark Johnson commented,

    1. Community
    2. Luminar for Mac
    3. Lost Edits 2

    3rd email sent to Skylum Support over the last two/three days and still no reply, do they really want to lose customer so badly, maybe they should spend all their time looking into developing new s...

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    Mark Johnson commented,

    1. Community
    2. Luminar for Mac
    3. Lost Edits 2

    Still no reply from Skylum Support, two emails sent, nothing!!!! if I have lost all my edits maybe it is a good time to try another editing software, pi$$ed about having to pay for yet another one ...

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    Mark Johnson commented,

    1. Community
    2. Luminar for Mac
    3. Lost Edits 2

    Finally received an email from Skylum Support 14 hours later, it consisted of two lines. "Please put back the Luminar Catalog folder and open the catalog file(it is located inside of the Luminar Ca...

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    Mark Johnson created a post,

    Lost Edits 2

    1. Community
    2. Luminar for Mac

    After the problems with updating to 3.1.4 i've now lost all my edits, i've searched through all the other lost edits posts and can't find an answer, i think I may have found my edits but not sure w...

    • Mark Johnson
    • 2 followers
    • 6 comments
    • 0 votes
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    Mark Johnson commented,

    1. Community
    2. Luminar for Mac
    3. Luminar 3.1.4. update with Catalina OS support

    Of someone wouldn't mind telling me what the folder, with all my edits in could be called that would be great, i'll see if I still have on my mac somewhere.   Thanks

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    Mark Johnson commented,

    1. Community
    2. Luminar for Mac
    3. Luminar 3.1.4. update with Catalina OS support

    On a Macbook pro, may be in the trash bin, but after 3 attempts and countless go's last night I'm not what is what.