Sharon Osberg
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Activity overview
Latest activity by Sharon Osberg-
Sharon Osberg commented,
Thanks for the post, but this solution didn't work for me. Exact same result. I created the new hosts file, then tried launching NEO. Nothing. Then I once again deleted the NEO files, catalogs,...
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Sharon Osberg commented,
Same issue. IAmazingly, in the midst of everything, the wonderful skylum support team has been trying to help, but my issue continues after the total uninstall, etc. Same black screen with the sam...
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Sharon Osberg commented,
Glad it worked and Amen to your last comment!
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Sharon Osberg commented,
The above response is useless pablum from Skylum. For me, the problem really was the graphics driver. I've spent 30 years in technology, so I happen to know what a graphics driver is and that Win...
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Sharon Osberg commented,
Please refer to Riley's post above. He said Skylum support suggested removing and reinstalling the graphics driver for your machine. Yes, that really was the suggestion. Anyway, I did it today a...
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Sharon Osberg commented,
Thank you! The plugin works in Elements 19.
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Sharon Osberg commented,
It's Sunday morning and I just installed AI. As with many folks participating in this thread, the program successfully installs, the program launches, but pull-downs for almost everything are grey...