
Kirk Osborn
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Recent activity by Kirk Osborn Sort by recent activity-
Please try the following: Make sure Photoshop/Lightroom is not running. If the app was running, reboot your Mac before proceeding. In the top-bar menu click Luminarᴬᴵ > Install Plugins. Click Un...
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Official comment Thanks for reaching out. Manually installing the plugin should help: Make sure Photoshop is closed. In Finder, please click Go > Go to Folder and paste the following path: /Library/Application Sup...
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Hi! Thanks for your suggestions. I'm afraid that you cannot update pre-installed or purchased Templates, but you should be able to update your Custom Templates.
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We have contacted our billing partner FastSpring. Please stay tuned, they should contact you back shortly.
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Official comment Please check out this tutorial on how to unzip files in Windows: https://support.microsoft.com/en-us/windows/zip-and-unzip-files-8d28fa72-f2f9-712f-67df-f80cf89fd4e5 Template Collections for Lumina...
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Official comment Let's try reinstalling LuminarAI . We recommend doing a full uninstall with AppCleaner. AppCleaner is a free app that automatically removes not only applications but also the related files, making ...
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Official comment Hi. Please contact us via https://skylum.com/support and we will figure something out.
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Official comment At the moment, our devs have two major tasks: the algorithm performance improvements and resource use optimization. These are large-scale tasks that in the long-term perspective will give the app a...
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Official comment Hi. Please contact us via https://skylum.com/support and we will figure something out.
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Official comment We are glad to hear that everything is alright now. Feel free to contact us if any questions arise. Have a marvelous day!