Helena Carter
- Total activity 2031
- Last activity
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Activity overview
Latest activity by Helena Carter-
Helena Carter commented,
Hi Axel, Please, contact us via https://skylum.com/support so we could assist you in a better way. Hope to hear from you soon.
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Helena Carter commented,
David, Please, reach us via https://skylum.com/support so we could look deeper into the issue.
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Helena Carter commented,
Official comment Hello, We have just replied to your email and our Support Team is doing its best to help you get Aurora HDR up and running as a plugin for Photoshop. Looking forward to your reply. via email.
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Helena Carter commented,
Official comment Hi Pedro,We regret to hear about your experience. We've got your email and we will get in touch as soon as possible.
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Helena Carter commented,
Official comment Hi Nicolas, Please, note that we sell the skies for Luminar 4 only. If you're referring on how to add the skies to Luminar 4, here's how: Here's how to upload custom skies: Navigate to the Creati...
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Helena Carter commented,
Official comment Hi Jay, Please, note that a recommended way to invoke Luminar 4 as a plugin is to right-click on an image > Export > Luminar 4 > Open Source Files/Edit Copy with Lightroom Adjustments. After you hi...
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Helena Carter commented,
Official comment Hi, Please, try using an alternate installer: https://downloads.skylum.com/aurorahdr/mac/AuroraHDR.dmg If this doesn't help, please, reach us via https://skylum.com/support so we could assist you. ...
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Helena Carter commented,
Official comment Hi Soenke, We regret to hear that. We're constantly improving Luminar 4 performance and our developers are working around the clock to provide our customers with the best editing experience. Please...
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Helena Carter commented,
Official comment Hi Florent, Please, try using an alternate installer: https://downloads.skylum.com/luminar4/win/Luminar4Setup_offline.exe
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Helena Carter commented,
Chris, Please, note that indeed, currently, it's not yet possible to send brackets from Luminar 4 to Aurora HDR. However, I will make sure to pass your feedback to our developers.