Agatha Winter

1. Community
2. Luminar Neo for Mac
3. Presets preview in Neo?

Hi Jeffrey - I'm afraid there is no functionality in Luminar Neo to preview the preset before applying it. However, it sounds like a great suggestion! I'll make sure to pass it on to our Engineerin...

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• Agatha Winter
• September 30, 2022 14:59
• 1 vote

1. Community
2. Luminar Neo for Windows
3. Luminosity masking in Neo

Hi Michael. Thank you for bringing it to our attention. I've reported this to our web team so it won't confuse other users.

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• Agatha Winter
• September 30, 2022 14:55
• 0 votes

1. Community
2. Luminar Neo for Mac
3. Luminar Neo will seit Update nicht mehr

Hi Ulrich,  I'm sorry to hear about the issue you've encountered! Could you please send us a screenshot of the error you get via https://skylum.com/support? Hope to hear from you soon. 

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• Agatha Winter
• September 30, 2022 14:15
• 0 votes

1. Community
2. Luminar Neo for Windows
3. Exporting

Hi Jovy - Could you please send us event logs? Reproduce the issue (i.e. crash).  Press the Windows logo key + R. Type eventvwr in the dialog box that opens and hit Enter on your keyboard. In the...

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• Agatha Winter
• September 30, 2022 14:13
• 0 votes

1. Community
2. Feature suggestions & requests
3. Stop new feature and work for performance and stability

Hi Mat, I'm sorry to hear that Luminar doesn't work as expected for you! Please be assured that the performance of the app is our top priority, and we address such issues with every update. However...

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• Agatha Winter
• September 30, 2022 14:12
• 0 votes

1. Community
2. Aurora HDR for Mac
3. Aurora 2019 HDR Not Syncing back to Lightroom Classic

Steve - In this case, please reach out to our support team via https://skylum.com/support, and they will assist you further.

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• Agatha Winter
• September 30, 2022 14:07
• 0 votes

1. Community
2. Tips & Tricks
3. Eliminar Luminar 4 de mi lista de complementos en Photoshop

Hi Matias! Please open a Finder tab or window and navigate to Applications/your_version_of_Phothoshop/Plug-ins/Filters/Then, remove Luminar4Plugin.plugin from the folder that opens.

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• Agatha Winter
• September 30, 2022 12:58
• 0 votes

1. Community
2. Luminar AI for Windows
3. Animation

Hi Kevin! Could you please specify what animation you're referring to?

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• Agatha Winter
• September 30, 2022 12:53
• 0 votes

1. Community
2. Luminar AI for Windows
3. Bug sous win 11

Hi Please reach out to us via https://skylum.com/support We have a French-speaking agent who'll be happy to assist you. 

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• Agatha Winter
• September 30, 2022 12:53
• Edited
• 0 votes

1. Community
2. Luminar Neo for Mac
3. Luminar Neo 1.3.0: Welcome Noiseless AI Extension

Hi Andreas, We're ready to answer any questions you have and help you with any technical issues you've encountered here or at www.skylum.com/support.  Could you please specify what basic things in ...

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• Agatha Winter
• September 30, 2022 07:14
• 0 votes