Agatha Winter
- Total activity 990
- Last activity
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Activity overview
Latest activity by Agatha Winter-
Agatha Winter commented,
Hi Peter! You can delete sample images. The Onboarding will turn off in this case.
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Agatha Winter commented,
Hi Mike, In this case, please reach out to our support team via https://skylum.com/support for further investigation.
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Agatha Winter commented,
Hi Werner! Please try reinstalling the app in the following way: Go to “Apps and Features” by right click on the Start button; Find Luminar there and click [Uninstall] (you can also uninstall from...
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Agatha Winter commented,
Hi Mike. The Option key on Mac should Change Chosen Part for Cloning. Could you please restart the software and try it once again? Let me know the outcome.
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Agatha Winter commented,
Hi Barry, I'm afraid the option to specify the layer size is not available in Luminar Neo at the moment. You can resize the layer by manually dragging the corner of it.
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Agatha Winter commented,
Hi Taylor, Could you please reach out to our team at https://skylum.com/support and send a couple of screenshots illustrating the issue? Hope to hear from you soon.
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Agatha Winter commented,
Hi Johnes, I'm sorry to hear about the performance issues you encountered after the latest update! Please reach out to us via https://skylum.com/support, and we'll be happy to help sort this out fo...
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Agatha Winter commented,
Hi! Please reach out to us at https://skylum.com/support or email support@skylum.com so we can take a closer look at the issue. We'll get you back up and running as quickly as possible.
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Agatha Winter commented,
Hi Jim, We're sorry to hear about the issue you've faced after the latest update! This issue is under investigation by our QA team right now. Meanwhile, we would love to clarify the following deta...
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Agatha Winter commented,
Hi Mike, Currently, Apple ProRAW is not fully supported by Luminar. That's why you see RAWs darker than they should be. Our devs are aware of this issue. We'll do our best to fix it as soon as poss...