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Jim West

  • Total activity 33
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Latest activity by Jim West
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    Jim West commented,

    @Mike Freislich. When you buy a new product in good faith that it will work..and then doesn't...does that make you entitled. Of course! This software is supposed to replace Lightroom and Photoshop!...

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    Jim West commented,

    As one of the Canadian users who got blindsided I will add my comments. I am a CPA and have worked on a number of major software installations/upgrades in my career.  It has become painfully obviou...

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    Jim West commented,

    Delete all of your libraries and re import from the folders you want to add...mine now seems ok after I did that but agree...this is unbelievable....no comment or direction being provided from Skyl...

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    Jim West commented,

    I am in Canada and got it this morning. crashed...froze...forced quit...deleted all libraries...then reloaded 19K photos...so it is not completely ready yet. Seems better now but I Wish I was warne...

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    Jim West commented,

    Perhaps us Canadians are being used because we are so polite and our brains are frozen from the recent -40 cold snap that we won't complain...then they can blame us!   :) .  :( .   Well nice try be...

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    Jim West commented,

    No email for me either. I live in Calgary, Alberta, Canada and got the update notice when I opened Lum 3 this morning. Total surprise ..But it was NOT a seamless update...it crashed first off...the...

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    Jim West commented,

    I had to delete my libraries and re-load all my photos...19K of them. It took a while but I think it is finally working...but what a waste of time!! 

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    Jim West commented,

    The only way I could fix this was to delete all three libraries I had previously created and start with a brand new library. But it had to re-generate all of the thumbnail previews. It appears to b...

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    Jim West created a post,

    Latest Update Crashed and then hung up after a restart!!!

    I ran the update this morning and now Luminar does not run!!??  It crashed the first time after running the update and when I restarted it hung up on the main library screen. I cannot even quit the...

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    Jim West commented,

    Still crashes on my 24GB RAM 500SSD iMac?!?!?!? Also still very slow.