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James Thomson

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Latest activity by James Thomson
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    James Thomson created a post,

    Same old same old

    Answered

    Updated L4 to 5191, edited an underexposed RAF by lifting AI Enhance then > Edit Mask, Luminosity Mask, "Creating Luminosity Mask" ...... wait ten seconds ....... and it's gone! L4 just disappears....

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    James Thomson commented,

    Same old same old, I’m afraid, this is going to be L3 all over again, isn’t it? How do I start the refund process? Please don’t foist me on to support as they’re swamped by lack of stability issues...

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    James Thomson commented,

    Alina, A quick look at this forum should tell Skylum that L4, like L3, has been released with major issues, in my own case I still cannot complete local edits. At this stage in the development of L...

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    James Thomson commented,

    Same here. L3 hung when I made a local edit, L4 doesn't do that, it crashes on local edits, this is a folder with just 7 raw files. It's there one minute, next minute it just disappears, it's gone....

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    James Thomson commented,

    No improvement for me, still hangs when I use local adjustments. Any chance of someone in support giving me an update on this? Have heard nothing since one of your techies used remote access to ver...

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    James Thomson commented,

    Strange, I received this email at 19:39 but can't see it. "The post Luminar 3 3.0.2 ( 2186 ) has a new comment. Roy Blackwell Current version is Luminar 3 v3.0.2.2186.  Version 3.1.0.2942 of Lumina...

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    James Thomson commented,

    Thomas, I think I'm currently on 3 3.0.2. When I go into L3 Help>Check for updates I get a message saying "Luminar 3 3.0.2(2186) is currently the newest version version available". But, 3.1 is bein...

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    James Thomson created a post,

    Luminar 3 hangs on local edits.

    Anyone else having this issue? Applies to both gradients and the brush, I can draw the gradient/brush stroke but as soon as I lift pressure off the mouse button L3 hangs and I have to kill it. It's...

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    James Thomson commented,

    Same here, yet another you-know-what from Skylum,  Why don't they ask some of the more savvy users on here to do User Beta testing rather than pissing us off?

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    James Thomson created a post,

    Is anything happening with Luminar3?

    It's been three weeks since I sent in my StateSettings file. I've been told it's being looked at but seriously how long does something need looked at to determine if there's a problem. It seems not...