
Sherie Dracup
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Activity overview
Latest activity by Sherie Dracup-
Sherie Dracup commented,
I had this issue, and contacted support and thought it was fixed, but it isn't. I can open. edit and export one picture. Then I cannot export any more. I have to shut down the app and restart. ...
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Sherie Dracup commented,
I already have an open case for Luminar 3, as it does not work on my laptop. At this time, I do not want to spend time on Luminar 2018, as I want to get the new version working, then worry about i...
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Sherie Dracup commented,
I had this same issue in Luminar 18. Thought it was my laptop so quit using the clone and stamp tool. Would like to test in Luminar 3, but cannot get it to work on my laptop.
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Sherie Dracup commented,
I have been dealing with support for a number of weeks, and still no resolution for the black box issue. On February 17th, Anna from support sent me this. (Note I had asked about the new update as...
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Sherie Dracup commented,
Hi Angela, I received the e-mail. At this time they are collecting information about the issue I encountered, since they are unable to reproduce it on their end. I appreciate the responses, and...
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Sherie Dracup commented,
I sent the info and was told to reinstall. However, a better description of my problem is forum: https://community.skylum.com/hc/en-us/community/posts/360034346311-Luminar-3-cannot-see-photos-in-l...
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Sherie Dracup commented,
I have been using Luminar 3 for about a month, with a few issues, like the odd crashing. But today, the program will not load the libraries. I am also getting the reading file structure as well. ...
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Sherie Dracup commented,
Thanks, I will leave it installed.
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Sherie Dracup commented,
Thanks so much. It worked!!
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Sherie Dracup created a post,
Luminar 3 release showing a "Buy Now" tab in the menu bar.
Don't understand why there is a buy now tab, other than the download I got is a trial version. I got an e-mail on the 17th saying I could get Luminar 3 early as I am in Canada. I downloaded and i...