Elena O'Brien
- Total activity 910
- Last activity
- Member since
- Following 0 users
- Followed by 1 user
- Votes 4
- Subscriptions 15
Activity overview
Latest activity by Elena O'Brien-
Elena O'Brien commented,
Hi Marlon Ottley, Could you please send us a screenshot of your activation window here? (Make sure to not include any private information like passwords).
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Elena O'Brien commented,
Hi hai liu, If you are still facing issues with Luminar Neo, please reach out to us at http://skylum.com/support and we'll get that sorted out for you ASAP.
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Elena O'Brien commented,
Hi there, We need to be able to reproduce the issue on our end in order to understand at which point it occurs. Please send us a screen recording of what you do in the software before encountering ...
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Elena O'Brien commented,
Hi jose santos, Luminar Neo is a completely different software on a new engine, therefore, right now, the migration is not possible. However, yes, if you are not a Luminar Neo owner, I am afraid, y...
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Elena O'Brien commented,
Hi guys, If you are facing issues with Luminar Neo, please reach out to us at http://skylum.com/support and we'll get that sorted out for you ASAP.
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Elena O'Brien commented,
Hi Burkhard Weber, I am afraid, that there's no way to merge 2 catalogs right now.
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Elena O'Brien commented,
Hi Michael Loquai, As of right now, there are not plans.
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Elena O'Brien commented,
Hi Christian Marchant, Thanks for your email. Triangles with exclamation marks appear when Luminar loses connection with the files. This typically happens for one of a few reasons. - Luminar Neo w...
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Elena O'Brien commented,
Hi Santiago Martinez-Caro, With all the billing and refund questions, please reach out to us at http://skylum.com/support and we'll get that sorted out for you ASAP.
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Elena O'Brien commented,
Hi there, After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support Thank you for understanding!