andy gray
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Activity overview
Latest activity by andy gray-
andy gray commented,
thanks Richard....renamed and created new neo folder ... now runs....i dont use neo for my catalogue as too clumsy and makes duplicates and when this issue happens believe it did on previous upgrad...
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andy gray commented,
Valerie you are not alone....same issues hear with update 1.4 no solution provided
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andy gray commented,
same issue.... and solution ??
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andy gray created a post,
Neo 1.4 install but does not run.....
Answeredinstall took ages.... on a i9 32gb ram windows 11 beast.... should have taken seconds took nealy 30 mins to update... now even after repair fails to open ...... come on get it sorted
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andy gray commented,
Andreas yes the delay is excessive, and Neo gets "locked" up if u remove mouse click and reapply. This delay does need sorting. And my hardware is i9 32mg ram A seperate thread for all operational ...
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andy gray commented,
thanks kate......enjoying product by the way...lol installed update no issues....
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andy gray commented,
Hi Kate. I presume those of us who have sorted issue, do not need to reinstall?
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andy gray commented,
finally.... followed the suggested fix and yes neo now runs and so does luminar4 and AI. admittedly the fix was a tad (technical) but no overly, the one thing i will say is that no one should have ...
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andy gray commented,
Sadly this if not tesolved by Skylum themselves ( ( a clean install not a bodge ) could well be then end of the company. If as much time was spent of RND as they do on force feeding adertisement, ...
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andy gray commented,
David...stop u are killing me. As said on another thread giving skylum a week to produce a valid install if not requesting refund. Enough is enough