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anne shields

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Latest activity by anne shields
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    anne shields commented,

    1. Community
    2. Luminar for Mac
    3. Luminar 4 Crashes when used as Photoshop Plugin

    I did send all the info regarding workflow (including files) to Skylum, and the Skylum Team was able to reproduce the crash.  I do encourage everyone to do the same in case differences in workflow ...

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    anne shields commented,

    1. Community
    2. Luminar for Mac
    3. Luminar 4 Crashes when used as Photoshop Plugin

    I've tested Luminar Flex in the same workflow as described in original post.  Luminar Flex works without issues.  

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    anne shields created a post,

    Luminar 4 Crashes when used as Photoshop Plugin

    Answered
    1. Community
    2. Luminar for Mac

    I am using the following software : Luminar 4 version 4.2.0, MacOS Mojave ver 10.14.6, Photoshop 21.1.2 Lightroom 9.2.1 My workflow is to use Lightroom to do basic cataloging and edits to a photosh...

    • anne shields
    • 6 followers
    • 9 comments
    • 0 votes
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    anne shields created a post,

    Customer Support Blackhole?

    Answered
    1. Community
    2. Meeting room

    I’ve tried to submit a problem to customer support regarding account and activation issues but it appears that my submission was sucked into a blackhole.  Anyone else have an issue with either no f...

    • anne shields
    • 2 followers
    • 1 comment
    • 1 vote
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    anne shields commented,

    1. Community
    2. Luminar for Mac
    3. Luminar 4 Portraits Issue

    Angela Andrieux  On the Skylum support link, which set of options should we select to report the issue?  I tried selecting feature request, but that link doesn’t work, at least not for Ipad ios.  T...

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    anne shields commented,

    1. Community
    2. Luminar for Mac
    3. Luminar 4 Portraits Issue

    @stephen hale I’m using a 45+ mp camera; so no, it doesn’t help.  

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    anne shields commented,

    1. Community
    2. Tips & Tricks
    3. Luminar 3 and Luminar 4

    From my initial investigations, you should keep Luminar 3 while you look into Luminar 4.  Luminar 4 is not a superset of functionality of Luminar 3. 

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    anne shields created a post,

    Luminar 4 Portraits Issue

    1. Community
    2. Luminar for Mac

    What are the minimum requirements that Luminar 4 requires in a portrait image?  I have an environmental portrait where the Luminar 4 Portrait AI can't recognize the face in the portrait; subsequent...

    • anne shields
    • Edited
    • 5 followers
    • 9 comments
    • 1 vote
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    anne shields commented,

    1. Community
    2. Luminar for Mac
    3. Luminar 2108 Constantly Crashing

    @Nastia Davis Yes, the Luminar is in the application folder.   The file was located at first on an external hardrive when the crashing occurred; subsequently, I moved the file to the computer hardr...

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    • anne shields
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    anne shields commented,

    1. Community
    2. Luminar for Mac
    3. Luminar 2108 Constantly Crashing

    I also am experiencing crashing with Luminar with the same workflow but I am using Mac OS High Sierra 10.13.6 with the latest Luminar Software.