Avatar

Angela Andrieux

Follow
  • Total activity 89
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 44

Activity overview

Latest activity by Angela Andrieux
  • Avatar

    Angela Andrieux commented,

    Official comment
    1. Community
    2. Luminar for Windows
    3. Luminar 4 closes immediately after asking to connect to internet

    Hi Alex, I appreciate that you've already tried the first few troubleshooting steps and I'm sorry to hear they didn't resolve the problem. Please reach out to us at www.skylum.com/support so our te...

    • View comment
    • Angela Andrieux
    • 0 votes
  • Avatar

    Angela Andrieux commented,

    Official comment
    1. Community
    2. Luminar for Mac
    3. Cannot completely empty trash in Luminar 4

    Hi Phil, Please reach out to us at www.skylum.com/support so our techs can take a closer look at this issue. Looking forward to hearing from you!

  • Avatar

    Angela Andrieux commented,

    Official comment
    1. Community
    2. Luminar for Mac
    3. AI skin Luminar 4

    Hi Jeff, The most likely reason is that the face takes up too small of a percentage of the photograph for the AI to recognize, or the face is partially obstructed, but I can't be sure without seein...

  • Avatar

    Angela Andrieux commented,

    1. Community
    2. Luminar for Mac
    3. Photos in folder but not showing in library

    Hi Berthold, It looks like our support team resent their message to you two days ago. Can you confirm that it was received? If not, please email us at support@skylum.com using an alternate email ad...

  • Avatar

    Angela Andrieux commented,

    1. Community
    2. Luminar for Mac
    3. Camera Support for Leica Q2

    Hi Rainer, Have you tried enabling lens correction? You can find the tools under Canvas > Lens & Geometry. https://manual.skylum.com/4/en/topic/lens-geometry-tool

    • View comment
    • Angela Andrieux
    • 0 votes
  • Avatar

    Angela Andrieux commented,

    1. Community
    2. Luminar for Windows
    3. Relationship of albums between catalogs.

    Hi David, Albums are unique to each catalog. If you have multiple catalogs, then yes, you'll need to create an album in each one for Family.

    • View comment
    • Angela Andrieux
    • 0 votes
  • Avatar

    Angela Andrieux commented,

    1. Community
    2. Luminar for Windows
    3. Rose

    Hi Rose, Having Luminar Flex installed should not cause any issues. Can you tell me which application you're using as the host for the plugin? I'll gladly send you instruction to manually install t...

    • View comment
    • Angela Andrieux
    • 0 votes
  • Avatar

    Angela Andrieux commented,

    1. Community
    2. Luminar for Windows
    3. Rebooting constantly in Luminar 4

    Hi Everyone, If you're having trouble with Luminar 4, please contact us at www.skylum.com/support so we can investigate and resolve the issue. Thanks in advance!

    • View comment
    • Angela Andrieux
    • 0 votes
  • Avatar

    Angela Andrieux commented,

    1. Community
    2. Luminar for Windows
    3. Interface

    Hi Dylan, You can also go into the Edit tab, and then click into the History (icon looks like a clock in the right-hand toolbar) and then go back as many steps ad you'd like.

    • View comment
    • Angela Andrieux
    • 0 votes
  • Avatar

    Angela Andrieux commented,

    1. Community
    2. Luminar for Windows
    3. Virtuell copies

    Hi Carsten, We have virtual copies in our backlog of features to add, but don't have an ETA on implementation at this time.

    • View comment
    • Angela Andrieux
    • 0 votes