John Tweddell
- Total activity 53
- Last activity
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Activity overview
Latest activity by John Tweddell-
John Tweddell commented,
If you have used SmugMug before it seems you don’t get the code and get the 2nd December message
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John Tweddell commented,
It seems that if you have used smugmug before you don’t get the one year subscription. As I assume most who upgraded used smugmug so no dice. I’m sure that was not mentioned in the promotional mate...
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John Tweddell commented,
This is the image I was trying to create with your software Despite my pleas you rejected my request and refused to give me the download I work with dementia every day and was creating this image f...
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John Tweddell commented,
Elena. I’m sorry but after a number of emails from support rejecting my pleas, it’s too late to help me now. A customer for life is now an upset user, so no point in contacting again :-(
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John Tweddell commented,
Xx I totally agree, and it happened to me. Since receiving that email I had been banking on the software this week for a job that needs sky replacement. So I was upset and even more upset when Sky...
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John Tweddell commented,
Thanks all for discussing. I have accepted the decision by the support team (who appear pleased to put me down by signing off with “cheers!”) it seems mine was not an early bird offer, but a an “ea...
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John Tweddell commented,
Thanks Colin. I will try ON1 - As long as the learning curve isn’t too long.
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John Tweddell commented,
Colin - I am sure we both have better things to do on a Sunday that agree about this. All I am saying is that having read the note from Roman Pylypenko, Head of Customer Success which I received on...
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John Tweddell commented,
By the way Colin my remark was to Skylum and not you. - also why would they add “but only the first 20k” to the extra licenses and not the early download. You missed that from your reference to ear...
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John Tweddell commented,
Per we also got the looks pack and we also got an early bird price. If you read the message from Roman it only says the first 20 k will get the extra licenses. The early download is in a separate p...