Brian Vohnsen
- Total activity 15
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Activity overview
Latest activity by Brian Vohnsen-
Brian Vohnsen commented,
It didn't work for me with the first release (crashed to desktop) but the latest hotfix version runs perfectly! Well done by the team.
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Brian Vohnsen commented,
I have very good news to share. I believe that I found the culprit causing the crashes on my computer. It relates to the motherboard (ASUS H97M-E). In BIOS my PC was set to "High Performance" mode....
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Brian Vohnsen commented,
Hi Agatha, In my case the photos are on an internal drive (C: and D:). My windows 10 is fully up to date. No problem with other Skylum software such as Aurora or Luminar 4.1.1, but only a problem w...
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Brian Vohnsen commented,
Hi Elena, Unfortunately it happens with any image, and after editing 1, 2 or 3 images. There is no record made of the hard crash in the eventvwr and it is likely the same issue that has prevented ...
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Brian Vohnsen created a post,
Hard crash and then reboot Luminar AI
AnsweredI liked the presentation of Luminar AI yesterday and was happily surprised when editing my first 2 pics with the new Luminar AI today. However, when I loaded the 3rd photo, a small jpg of a buildin...
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Brian Vohnsen commented,
Dear Angela, thanks for your suggestions. Please note that the problem was also present in 4.2 and your support team gave up on it recommending me to return to 4.1.1. I use Bullguard antivirus but ...
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Brian Vohnsen commented,
I am in a similar situation both with 4.2 and now 4.3. Only 4.1.1 worked as intended. Hard crash with both 4.2 and 4.3 everytime I try to do anything.
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Brian Vohnsen created a post,
4.3 update (just like 4.2), still hard crash without any error log, as if power was pulled.I was just about the watch the 2 min intro video and puff...
AnsweredHi, just downloaded the latest 4.3 but hard crash just as with 4.2. No error log written in the event manager, it is as if short-circuited the computer. I use a new RTX 2070 Nvidia graphics card, a...
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Brian Vohnsen commented,
Dear Margaret Bright, will we get an update from within Luminar 4.1 at some point? At the moment, the different installers you point to all lead to a crash and restart of my win 8.1 computer (with ...