Anastasia Davis

1. Community
2. Feature suggestions & requests
3. Sky Packs... more and better "packs" are needed!

Hi David! I will forward your suggestion to the person in charge. Thanks for sharing your honest opinion!

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• Anastasia Davis
• July 05, 2020 16:30
• 0 votes

1. Community
2. Luminar for Windows
3. After Importing photos just show triangle with exclamation mark - Will not load

Hi Todd! Could you specify the way you are adding these images to Luminar? Do you use t6he Import To option or add the entire folder? 

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• Anastasia Davis
• July 05, 2020 16:27
• 0 votes

Official comment

1. Community
2. Feature suggestions & requests
3. Instagram / Facebook exports

Hi Todd! Thanks for sharing your ideas with us. I do like your suggestion and we would definitely try to implement it in the future. Cheers! 

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• Anastasia Davis
• July 05, 2020 16:26
• 0 votes

Official comment

1. Community
2. Luminar for Mac
3. Missing cancel and apply button in Luminar 4

Hi! Please note that the recommended way to invoke Luminar 4 as a plugin is to right-click on an image > Export > Luminar 4 > Open Source Files/Edit Copy with Lightroom Adjustments. See the screens...

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• Anastasia Davis
• July 05, 2020 16:24
• 0 votes

1. Community
2. Luminar for Windows
3. Images Exporting Without My Edits

Hi Robert! At the moment our tech team is working on it. Nevertheless, there is no info if the fix will be available in the 4.3.0 update We do understand that it is important, thus we will do our b...

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• Anastasia Davis
• July 05, 2020 16:23
• 0 votes

1. Community
2. Luminar for Windows
3. Images Exporting Without My Edits

Hi Brent O'Dell! Please reach our support team with this case: https://skylum.com/support

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• Anastasia Davis
• July 05, 2020 08:24
• 0 votes

Official comment

1. Community
2. Luminar for Mac
3. Luminar 4 .Problem with my iMac, won't open the .arw file that i used to.

Hi Jayme! Could you specify if the issue occurs just with these .arw files? Does it happen to other files?  If the issue related to the specific files, send them to our support team. Visit https:/...

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• Anastasia Davis
• July 05, 2020 08:22
• 0 votes

1. Community
2. Luminar for Windows
3. Install a bundle of skies I purchased from Luminar

Hi PAT VENTURINO! Ian Murrell is absolutely right. At the moment there is no way to load the skies in the list. As for the workaround mentioned above, it might slow down the performance of the app....

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• Anastasia Davis
• July 05, 2020 08:19
• 0 votes

1. Community
2. Luminar for Windows
3. Luminar 4.2 crashes Windows PC everytime

Ping Hei Tse Don't worry, it will not harm your computer. Some users with a similar case resolved the issue by a reinstall of GPU drivers.

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• Anastasia Davis
• July 05, 2020 08:16
• 0 votes

1. Community
2. Meeting room
3. Kelly Reid

Hi! Could you reach our support with a screenshot of how your camera looks in Windows Explorer? Please write an email to support@skylum.com

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• Anastasia Davis
• July 05, 2020 08:13
• 0 votes