Dmytro Boyko
Skylum Support Team
- Total activity 300
- Last activity
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Activity overview
Latest activity by Dmytro Boyko-
Dmytro Boyko commented,
Hi Ken, what happens when you try exporting TIFF pictures? Are there any error messages? Our trial version does not have any limitations.
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Dmytro Boyko commented,
Hi Nigel, this problem is going to be fixed in our next update - Luminar 3.0.2. It's going to be released the next week. We can reset your trial version, so that you have more time to test Luminar ...
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Dmytro Boyko commented,
Hi Neil, thanks for your feedback! As far as I see you're working with Luminar 3 for Windows. I'll now forward this info to our QA department, we'll try to fix this asap. Sorry for the inconveniences.
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Dmytro Boyko commented,
That's right, we'll fix this problem in our next update - 3.0.2
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Dmytro Boyko commented,
@Jonathan, our final final update will be released in a few days. Do you still have the same issue? Has anything changed?
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Dmytro Boyko commented,
@Johannes, our team is now fully focused on the next Luminar 3 update for both Windows and Mac OS, so adding new cameras to our list might take more time. We know that this format (CR3) is becoming...
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Dmytro Boyko commented,
Hi Chris, could you please contact our support team at support@skylum.com? Please specify the email address you used for the purchase. Also, if you have a receipt, please send it to us.
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Dmytro Boyko commented,
Hi, we're planning to release the next update (3.0.2) in about a week or two. We're currently testing it.
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Dmytro Boyko commented,
@Tim, we didn't change the date. I am sorry that you have to wait a little more, we're doing our best to test the next update as much as we can. You can also apply for a refund if you're not happy...
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Dmytro Boyko commented,
@Erwin, we do pass all the info on to our developers, the best solutions will be then implemented in our future updates.Thanks for all your feedback!