Helga Hufflepuff
- Total activity 1491
- Last activity
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Activity overview
Latest activity by Helga Hufflepuff-
Helga Hufflepuff commented,
Hello Sebastian, We tried to reach you from an alternative e-mail address, but we received the message that it is blocked: In order to make the process easier, we issued full refund for your purch...
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Helga Hufflepuff commented,
UPD: this information is stored under the following path: /Users/%UserName%/Library/Preferences/com.skylum.luminarneo.plist
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Helga Hufflepuff commented,
Satoshi Inoue, Will need some time to double check that. Once I have more details, I will leave the information here in thread.
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Helga Hufflepuff commented,
Hi Mark Haskell-Cooper, Problem with the white balance should have been resolved in one of our previous versions. Can you please reach us via https://skylum.com/support , so we can learn more? Look...
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Helga Hufflepuff commented,
Hi Mark Powell, We are sorry to hear about the speed issues you experienced. Please, note that speed depends on several factors. how many images are there in your catalog? do you store them on in...
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Helga Hufflepuff commented,
Hi Robert Davidson, How exactly do you connect your external drive to the computer? Just to make sure we are on the same page: the photos don't display regardless the size of previews you select h...
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Helga Hufflepuff commented,
Hi, The analytics software integrated into Luminar collects data on how often users use the software, events that occur within the software, which features are used and how often, which buttons are...
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Helga Hufflepuff commented,
Hello Rubayat Mustafa, I'm sorry to inform you that for now it is not possible to export photos as a background task. Your computer needs to stay switched on to finalize the process. Of course, I w...
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Helga Hufflepuff commented,
Hello Carlos Figueiredo, The latest build number is 1.1.1 build 9877, so you are up to date :)
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Helga Hufflepuff commented,
Hi Michele Brad, I saw that you inserted a hyperlink in your message, which violates terms of Community forum rules. If this happens again, your account will suspended.