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Helga Egilsdottir

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Activity overview

Latest activity by Helga Egilsdottir
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    Helga Egilsdottir commented,

    1. Community
    2. Luminar AI for Windows
    3. Deleted photos, GONE!

    Hello Rafael Andersson Lipcsey, Can I please kindly ask you to contact us via support form here: https://skylum.com/support? We will check all the steps before your photos were wiped and try to fin...

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    • Helga Egilsdottir
    • 0 votes
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    Helga Egilsdottir commented,

    1. Community
    2. Luminar AI for Windows
    3. Where are the templates?

    Hi John, In this case, we would kindly ask you to contact us via https://skylum.com/support. We will do our best to help you with this.

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    • Helga Egilsdottir
    • 0 votes
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    Helga Egilsdottir commented,

    1. Community
    2. Photolemur 3 for Mac
    3. Photolemur Crashes Catalina Update

    Hello Adrienne, Sorry to hear about issues you encountered. Can we kindly ask you to try the following instruction: Launch Photolemur 3. In the top menu click Photolemur 3 > Install Plugins. Click...

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    • Helga Egilsdottir
    • 0 votes
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    Helga Egilsdottir commented,

    1. Community
    2. Luminar for Windows
    3. Übergabe von Bildbewertung aus anderen Bildbearbeitungsprogrammen

    Hello Rudolf, As much as we would love to, however, technically it is technically not possible to import image ratings to Luminar catalogs. I will make sure to forward your post to a relevant team ...

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    • Helga Egilsdottir
    • 0 votes
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    Helga Egilsdottir commented,

    1. Community
    2. Luminar for Windows
    3. editing

    Hi Alfred, Let's check your system information. Can you please kindly reach us via https://skylum.com/support and enclose your system specs? Here is how to collect the info: Press the Windows log...

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    • Helga Egilsdottir
    • 0 votes
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    Helga Egilsdottir commented,

    1. Community
    2. Luminar AI for Windows
    3. Cropped Blurry Pictures

    Hello WampaOne,  In this case, we would kindly ask you to reach us via https://skylum.com/support, so we can get more details and figure this out. Looks forward to your e-mail.

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    • Helga Egilsdottir
    • 0 votes
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    Helga Egilsdottir commented,

    1. Community
    2. Luminar AI for Windows
    3. Luminar 4 Looks bug

    Hi Pascal, Best to reach us directly via https://skylum.com/support, so we can investigate this further. Look forward to hearing from you.

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    • Helga Egilsdottir
    • 0 votes
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    Helga Egilsdottir commented,

    1. Community
    2. Luminar AI for Windows
    3. Luminar AI

    Hello Godfrey Pinto, Let's take a closer look at this problem. Can you please kindly reach us via https://skylum.com/support? Please, do not forget to enclose the crash log. Here is how to collect ...

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    • Helga Egilsdottir
    • 0 votes
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    Helga Egilsdottir commented,

    1. Community
    2. Luminar AI for Windows
    3. Catalog error is too serious.

    Hello Jay Jung, I'm sorry for the issue you encountered. Can you please kindly reach us via https://skylum.com/support? We will do our best to resolve this problem.

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    • Helga Egilsdottir
    • 0 votes
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    Helga Egilsdottir commented,

    1. Community
    2. Luminar AI for Mac
    3. What is best photo database for AI?

    Hello Wes Eubank, Please, note that currently it is possible to import only actual photos to Luminar. Here is how it works: https://manual.skylum.com/ai/en/topic/opening-images-for-editing Alternat...

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    • Helga Egilsdottir
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