Helga Egilsdottir
- Total activity 529
- Last activity
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Activity overview
Latest activity by Helga Egilsdottir-
Helga Egilsdottir commented,
Dear Dutchman, We are sorry for the negative experience you had with our apps. Surely we did not mean to let you down. I can assure you that we forwarded your letter to the person in charge and wil...
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Helga Egilsdottir commented,
Dear Morris Bagnall, Thank you for your post. We tried to replicate the issue on our end, however did not manage to get the same results. Maybe there are some steps that we are missing, thus I woul...
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Helga Egilsdottir commented,
Hello Dan Noland, Looks like we have already responded to your similar support request. Note that Luminar 4 is not compatible with Big Sur OS for now, however we will optimize our apps once officia...
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Helga Egilsdottir commented,
Colin Grant, We cannot confirm that gpu support is going to be added shortly, but we can confirm that we have its integration in our plans. The thing is there is no ETA for now.
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Helga Egilsdottir commented,
Hi Adrian Lunsong, Thank you for your post. We need to be able to reproduce the issue on our end in order to understand at which point it occurs and troubleshoot it. Please send us a screen recordi...
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Helga Egilsdottir commented,
Hi there! Thank you for your interest in our products :) Please, note that Artistic pack includes set of files (looks, LUTs, Lightroom profiles + custom skies). The Wow Factor is a look pack. As fo...
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Helga Egilsdottir commented,
Hello Markus Gillman-Rausch, Thank you for your post. For now, those color rings you are referring to do not have certain names on them. I understand your concern about this matter and made sure to...
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Helga Egilsdottir commented,
Hello Frederico Ferreira, Thank you for your post. I thoroughly checked our e-mail history and managed to find your refund request. Looks like our colleague did respond, however for some reason the...
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Helga Egilsdottir commented,
Hello Markus, Please, note that we are constantly training our AI to replace the sky more effectively. The thing is making the AI to replace the sky in such hard places like between tree branches o...
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Helga Egilsdottir commented,
Florian Schnarr, I'm very sorry to hear about your negative impression. Left the answer for your comment in the thread you included the link to. Thank you.