Maryna Skylum
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Activity overview
Latest activity by Maryna Skylum-
Maryna Skylum commented,
Hi Andy, You're right, all the improvements are based on our customers' feedback. If you have any issues with the software, please contact us at support@skylum.com. We're always happy to help.
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Maryna Skylum commented,
Please, note that the search field mentioned in the User Guide is for browsing the existing Filters in Luminar 3. "A searchable Filter catalog to browse by keyword or style and choose from 51...
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Maryna Skylum commented,
Hi Neil, Can you send us a couple of sample files with which this issue occurs? Visit https://wetransfer.com/ If it's your first time visiting this website, it may ask you to purchase a subscrip...
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Maryna Skylum commented,
Hi Brant, Please, make sure you do not use a VPN. Also, please another internet connection.
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Maryna Skylum commented,
Hi Michael, Please, try the following: Make sure Luminar is closed. Navigate to where your catalog is stored. Locate the Backups folder in the catalog and open it. In the Backups folder, select a ...
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Maryna Skylum commented,
Sorry to hear that! We'll address this issue in the upcoming update to Luminar 3. If the issue persists after the update, please let us know at support@skylum.com.
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Maryna Skylum commented,
Hi Peter, Sorry to hear that! We'll address this issue in the upcoming update to Luminar 3. If the issue persists after the update, please let us know at support@skylum.com.
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Maryna Skylum commented,
This week, we plan to launch a new Luminar update. We had initially planned to release it on February 12, but our team discovered some critical issues last week and was fixing them over the weekend...
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Maryna Skylum commented,
Hi Chris, I'm sorry for the inconveniences. Are you on Windows? If yes, please, try the following steps to get Luminar up and running: Make sure Luminar is closed. Locate your Luminar Catalog fold...
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Maryna Skylum commented,
Alan is right. However, for Mac version we would suggest the following steps: Hold down Option key on your keyboard and start Luminar. Keep holding Option until you see a window with a list of ava...