Austin Miller
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Activity overview
Latest activity by Austin Miller-
Austin Miller commented,
Hello! Could you be so kind and send us the sellers you've found on eBay to support@skylum.com so we can take further action? We recommend purchasing Luminar 4 from our official website, AppStore, ...
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Austin Miller commented,
Hi Bud. Indeed, the new version of macOS Catalina is not stable and Luminar 4 might have crashing issues while using the app on it. I recommend you to wait until the new update of Luminar 4 version...
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Austin Miller commented,
Hi Russ. Thanks for your message. Please note that if you have a new TIFF file created in Lightroom it is an expected behavior of using Luminar 4 as a plugin. Luminar 4 has a non-destructive workfl...
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Austin Miller commented,
Hi Becky. I have just sent you an email regarding your refund. Please reply to it once you have time.
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Austin Miller commented,
Hi Frank! We are working around the clock on adding the Lasso tool in Windows version of Luminar 4 in one of the future updates. Please stay tuned!
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Austin Miller commented,
Hi Linda. Mark is correct regarding opening the RAW file and that you can use the DNG converter in order to get the profiles for your camera. Also, I have replied to you in another thread and reque...
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Austin Miller commented,
Hi Linda. Please note that the picture you see in the Windows preview program is an embedded JPEG into the RAW picture. Luminar 4 opens the picture in a RAW format and amends the embedded JPEG. Cou...
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Austin Miller commented,
Hi Clement! I will surely pass your feedback to our tech department so we can take it into consideration while preparing future updates!
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Austin Miller commented,
Hi Bud. We have been collecting customer's feedback regarding the Search tool and are currently working on implementing it in one of the future updates. Please stay tuned!
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Austin Miller commented,
Hi Russ. Could you please specify how you invoke the Luminar 4 plugin? Please note that the recommended way to invoke Luminar 4 as a plugin is to right-click on an image > Export > Luminar 4 > Open...