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Austin Miller

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Activity overview

Latest activity by Austin Miller
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    Austin Miller commented,

    1. Community
    2. Aurora HDR for Mac
    3. Aurora HDR 2018 is Dead

    Hello Huw. Indeed, Aurora HDR 2018 is our legacy app and will not receive an update for macOS Big Sur. However, you can use the workaround below in order to make it export the images: You can use t...

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    • Austin Miller
    • -1 votes
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    Austin Miller commented,

    1. Community
    2. Luminar for Windows
    3. I cannot save the processing photos

    Hello PATRIZIA!  Please try the following: 1. Ensure that the size of the image does not exceed 15,000 pixels on one of the edges.  2. Try disabling your antivirus software.  3.  Try changing the e...

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    • Austin Miller
    • 0 votes
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    Austin Miller commented,

    1. Community
    2. Luminar for Windows
    3. DOWNLOAD AND INSTALLATION OF A SKY PACK

    Hello Barry. First of all, please unzip the downloaded pack. On Mac, simply double-click the zipped file. On Windows, right-click the .zip file to select Extract All, and then follow the instructio...

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    • Austin Miller
    • Edited
    • 0 votes
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    Austin Miller commented,

    1. Community
    2. Feature suggestions & requests
    3. Reception of Luminar 4 after purchase through bank transfer

    Hello Robin. Please reach us via skylum.com/support and provide the following information: The email address used for your purchase Any alternate email addresses you may have used for your purchas...

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    • Austin Miller
    • 0 votes
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    Austin Miller commented,

    1. Community
    2. News & Updates
    3. Photolemur 3

    Hello Zoran. We are aware of the possible issues with Photolemur 3 on macOS Big Sur. Our developers will prepare an update. However, there is no ETA on when it is going to be released.

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    • Austin Miller
    • 0 votes
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    Austin Miller commented,

    1. Community
    2. News & Updates
    3. Rip Off customer by Skylum

    Hello Moshe! Please reach us via skylum.com/support and we will come up with something for you!

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    • Austin Miller
    • -1 votes
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    Austin Miller commented,

    1. Community
    2. Luminar for Mac
    3. update macOS Big Sur

    Hello all! We are terribly sorry for the caused inconvenience. Our developers are aware of the issues with Luminar 4 on macOS Big Sur. The new update with a fix will be released very soon. You can ...

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    • Austin Miller
    • 0 votes
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    Austin Miller commented,

    1. Community
    2. Luminar for Mac
    3. compatible

    Hello Lenore! Please note that most of the issues were fixed after the official release of macOS Big Sur. Our developers are preparing an update and it is going to be released within a week.

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    • Austin Miller
    • Edited
    • 0 votes
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    Austin Miller commented,

    1. Community
    2. Luminar for Mac
    3. Luminar 4.3 compapability with macOS Big Sur

    Hello Peter! Luminar 4 will receive an update within a week! Hello Harry! Could you please specify what happens when you are trying to launch Luminar 4 or Aurora HDR 2018?

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    • Austin Miller
    • -2 votes
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    Austin Miller commented,

    1. Community
    2. Luminar for Windows
    3. Lighroom Plug-In Exposure Meta data

    Hello! Please note that the copy that Luminar 4 send to Lightroom is a newly created file. Therefore, this is the expected behavior. The original file remains unchanged due to the non-destructive w...

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    • Austin Miller
    • 0 votes