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Chris Groome

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  • Uppgraded to latest version of Luminar 4 and needs activating

    Answered

    Hi, Just installed update when showed on start screen and now it is saying it is a trial version.  I put my activation code in and it says I have to buy it as I already have it on two computers. I ...

  • Unable to highlight favourites

    Answered

    Hi, When I press the star in the lower right corner of a Look it does not go yellow or appear in Favourites in L4. It does in Aurora so either I am missing something or it is not working in L4.2 Ca...

  • Save and Export options missing

    Answered

    Hi, I do not see the 'Save as' option under the File drop down. Also if I click on Share image button (top right) I only see two options (Export to image or Mail).  In your videos there is an 'Open...

  • Aurora 2019 version

    Answered

    Hi, When I loaded Aurora 2019 today I was offered an update to version 1.0.0.2550 but can find no details of what this update includes.  Can you please tell me what is included/changed. Also in you...

  • Chris Groome

    Answered

    Hi, I have Aurora 2018 installed and want to compare it to 2019.  If I install the 2019 trial will it overwrite the 2018 version or will it install in a separate file? I am happy with 2018 version ...

  • Luminar 4.2 plug-ins

    Answered

    Hi, Installed L4.2 fine.  I also have Corel Painter and Corel Paintshop Pro installed and L4 picked up all the brushes from these programs as well as DxO products (Although not all the Nik collecti...

  • Luminar 4 Library

    Answered

    My Lightroom based library imported fine into L4, all in year order with 2019 at the top and 2001 at the bottom of the list.  However when I imported 2020 this was placed at the bottom of the list,...