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Margaret Bright

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Activity overview

Latest activity by Margaret Bright
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    Margaret Bright commented,

    Hi, Please check the following: If there are any updates for your Windows operating system, install them. Check this article if you need help with that: https://support.microsoft.com/en-us/help/1...

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    Margaret Bright commented,

    Hi Guenter, Please note that Luminar AI does not require a license key. You can find the instructions on activating the app here:  https://manual.skylum.com/ai/en/topic/activating-luminar-ai I shou...

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    Margaret Bright commented,

    Hi David, Yes, Luminar AI for macOS indeed has the Open In option, but it just sends an image to Aurora HDR permanently and does not allow to bring it back to Luminar AI after applying the edits in...

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    Margaret Bright commented,

    Fco Javier Gomez Fernández, our support team is currently receiving quite a number of requests so it may take a bit longer than usual for our team to get back to you (up to a week). I hope for your...

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    Margaret Bright commented,

    Hi SIVAKUMAR, You always have the ability to reset the license counter for your Luminar 4 license in your Skylum account. This will solve both Question 1 situation and Question 2 situation. Reset b...

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    Margaret Bright commented,

    Yener, regrettably, I was not able to locate any inquiries from you in our support inbox. Please make sure you contact our support team via the link I have provided to you above. Please note that F...

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    Margaret Bright commented,

    Hi Chantele, Please note that Skylum does not offer phone support. If you have any questions or need assistance, you can always reach out to our support team via https://skylum.com/support. I must ...

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    Margaret Bright commented,

    You can see the editing history in the History tab: https://prnt.sc/wnh7jx Let me also share a link to the User Manual, as it may be helpful if you need some assistance in getting familiar with the...

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    Margaret Bright commented,

    Hi Lesley, Please try installing the plugin manually. Make sure Photoshop is closed. Download the plugin from here. Navigate to the Photoshop Plugins folder. The default path is: C:\Program Files\...

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    Margaret Bright commented,

    Hi Veetadasa, Please get in touch with our support team at https://skylum.com/support send them a screen recording of the issue. You can use Monosnap to record your screen: https://monosnap.com/wel...