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Kenneth Comben

  • Total activity 49
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Latest activity by Kenneth Comben
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    Kenneth Comben commented,

    I tried the link skylum.com/support but outlook does not recognise this email address please could you activate refund for me?  

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    Kenneth Comben created a post,

    purchased upgrade for luminar neo ( for extra features) but no extas added to neo

    Answered

    Confused that after paying for upgrade i do not see the extra features in neo but also a further offer shows for the same thing at £119.00 why and what is the difference? Please may i have a refund...

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    Kenneth Comben created a post,

    purchased upgrade

    Answered

    I purchased the upgrade on offer to luminar neo but do not see the noisless option in luminar also i am confused why another option for the same thing is being offered at a price of £119.00 instead...

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    Kenneth Comben created a post,

    luminar NeoUndo/Redo

    Answered

    Luminar Neo This function still not working.in Windows We have tried all versions of Luminar and Skylum have never had this working in the windows versions Why cant sklum fix this error? I am a lit...

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    Kenneth Comben created a post,

    Neo does not run after install

    Answered

    Have tried several times following the suggestions , but still after install try to start the program, the splash screen comes up, and the hard drive is working flat out but nothing happens, after ...

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    Kenneth Comben commented,

    I think Jim Nix made it quite clear it, was just a demo release showing ust a couple of pre-release  featurs that would be included in the final version

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    Kenneth Comben commented,

    I had a similar problem, carried out the steps as shown . ran cc and all was fixed. actually i since purchased the full CC program .Well worth it!

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    Kenneth Comben commented,

    Hi Elena, I think i see the problem. I paid by Paypal  . the Paypal account is in my wifes name. It seems that Fastspring put my purchases in my wifes name. this hapend with Luminar 4 and skylum to...

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    Kenneth Comben commented,

    I have checked my account I paid for ealry bird for luminar Ai on  04/09/2020 ref number MAC200904-5526-56799 it was before the 30,000 limit this does not show on my account details and i have no e...

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    Kenneth Comben created a post,

    Luminar ai

    Answered

    I see some users are already downloading luminar AI I am a early bird ,but have not had an email link yet(13/12/2020)