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Frank van der Meer

  • Total activity 11
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Latest activity by Frank van der Meer
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    Frank van der Meer commented,

    I'm really not satisfied with Luminar 4 at all. It crashes and is extremely slow. So I've asked for a refund at support@skylum.com for about a week now, at least 4 times. The only answer I get is a...

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    Frank van der Meer commented,

    Hi Kate Williams, I send 4 e-mails to the support mailadres, but until now no reaction at all. Skylum is definitely going to be very successful in the 'Worst support of 2019' election...

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    Frank van der Meer commented,

    Unfortunately not: it crashes also all the time when I use it as a Lightroom plugin. And something else: it is very very slow, especially when I use it as plugin.

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    Frank van der Meer commented,

    Hi Billy, you can find refund infomation here: https://community.skylum.com/hc/en-us/community/posts/360006624820-Money-back-guarantee at the bottom of that page. I'm also going to ask my money back!

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    Frank van der Meer commented,

    Hi Anastasia, so how does it work, what do I have to do to get my money back?

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    Frank van der Meer commented,

    Crashes all the time on Windows, cannot work with it. It's a real disappointment!