Joe Mcdonald
- Total activity 82
- Last activity
- Member since
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- Votes 17
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Activity overview
Latest activity by Joe Mcdonald-
Joe Mcdonald created a post,
Upgrade from 2019 to this year 2021
AnsweredI went from Aurora 2019 1.0.0.2517 to 1.0.0.2550 on the $44.00 Upgrade this is 2021, two years later does not seem much of an upgrade does that sound right??? or am i missing something??? ...
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Joe Mcdonald commented,
Sorry Vita, At this point I am in Full Refund mode, I have contacted https://skylum.com/support three times only to be ignored with no response. I have already sent two emails requesting a Full R...
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Joe Mcdonald commented,
Request the full refund process now!!!
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Joe Mcdonald commented,
Your Wrong Pablo, Luminar - 4 is NOT in beta its in Production
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Joe Mcdonald commented,
Pablo - I was never emailed an activation code!!
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Joe Mcdonald commented,
Mike, No one is ever to busy, if the Skylum people are concerned and want to help you then they will find the time and make the time - its really that simple.
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Joe Mcdonald created a post,
How to report Item(s) not received from Skylum via Paypal
Below is the PayPal process I had to go through to report an item purchased but not received from Skylum. Note that Skylum uses a third party, FastSpring, to purchase their products. If payment has...
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Joe Mcdonald commented,
Robert, that kind of response from Vita is a non transparent resolution, ALL issue should be transparent for the readers. Skylum wants your issue to appear to the readers as if they are working clo...
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Joe Mcdonald commented,
Roy, your failing to understand: - activation code was never sent - product is not recognized as purchased by customer No Luminar-4 shown as being purchased by customer (customer has re...
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Joe Mcdonald created a post,
*** REQUESTING REFUND LUMINAR 4 ***
Private personal emails are NOT being responded to by Skylum support team when I request a refund, so here I am requesting on a public form. Requesting refund on Luminar-4 paid on August 5 2019. Pr...