Colin Grant
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Activity overview
Latest activity by Colin Grant-
Colin Grant commented,
You only lose quality if you keep saving and re-saving jpegs. Tiff is a lossless format. Still a rubbish solution though
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Colin Grant commented,
Yes this is taking too long. To not even get a formal acknowledgement is a disgrace. If nothing by tomorrow I will also be opening a case with my card company.
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Colin Grant commented,
Thank you for the update Helga. The problem is the refund is time limited so we need to know that you have received our requests and that they are in order. Not even your auto-reply email does that...
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Colin Grant commented,
I too have applied for a refund....twice. So far nothing.
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Colin Grant commented,
It seems to be as memory hog. I have a late 2017 iMac with 32 gig ram. Yesterday it was using near 50% of that ram and all I was doing was reducing highlights. Not long after the sliders became unr...
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Colin Grant commented,
So once again you have delivered an unfinished product with promises to complete. I remember that with L3 and L4. Skylum clearly have not learned and are still arrogant. I have requested a refund.
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Colin Grant commented,
Happy to help. In all fairness Skylum are as good as their word on refunds. Much kudos for that.
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Colin Grant commented,
But that is not really true is it? Local Adjustments do not replicate the entire toolset and there is no way of isolation specific colours or objects accurately (no colour /luminosity range or edg...
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Colin Grant commented,
support@skylum.com is an email address. Just email them and ask for a refund. Attach your receipt for completeness.
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Colin Grant commented,
Layers were never intended to be a part of Ai. Trouble is there is no functionality to replace it so it becomes difficult.