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Jon Canfield

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  • Open in Photoshop doesn't open

    Answered

    Running the latest on a M1 MacBook. Image edited in Luminar AI, the select File > Open In > Photoshop. Nothing happens. I've tried with Photoshop running and without, same result both ways.

  • Very slow opening with multiple drives

    Answered

    I have a student that is trying to use Luminar 4 with multiple external drives. She's saying it takes over 10 minutes to start every time as it is updating the catalog. Is this (slow with multiple ...

  • What files are installed with a Looks collection?

    Answered

    I'm using the Mac version, and there when I install a Looks collection, there is the icon@2x.png file and the presetinfo.plist file in addition to the actual Looks with the .lmp extension. Could so...

  • Library crashes on file importing

    Answered

    I am trying to import my main Photos folder structure into Luminar 4, but it crashes every time. I then have to delete the catalog file to be able to relaunch Luminar. Of course, deleting this mean...