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Michael Nielsen

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Activity overview

Latest activity by Michael Nielsen
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    Michael Nielsen created a post,

    Missing Smugmug code - support don’t reply.

    Answered

    Hi Skylum For several days now I have tried to get in touch with the supporters regarding my missing Smugmug email/code. Post from people having same issue is getting closed. It’s starting to get...

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    Michael Nielsen commented,

    Got the same issue..Wrote to the support days ago, but no answer. A bit disappointing as a new customer..

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    Michael Nielsen created a post,

    Missing SmugMug mail?

    Answered

    Hi. I bought the Luminar 4 preorder and a SmugMug code should be part of that deal. Now two days later I haven’t got any emails from SmugMug. I wrote to Skylum support yesterday but no sign of li...

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    Michael Nielsen commented,

    Rightclick the installer file and from the menu choose open/run. Then there should be no problem.

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    Michael Nielsen commented,

    Well.. I miss the entire SmugMug email.. Wondering when it will arive? :)

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    Michael Nielsen commented,

    Yes..   

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    Michael Nielsen commented,

    I tested this feature on two different kind of portraits pictures. The first one went fine. The model was close to the camera as a typical portrait picture is. All features was usable.The second on...

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    Michael Nielsen commented,

    I had no issues downloading Luminary’s 4. I didn’t get the email but used the download link from inside “My software”. The Product Key was attached the email I got after purchasing the preorder.