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Rick Garvia

  • Total activity 17
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Activity overview

Latest activity by Rick Garvia
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    Rick Garvia commented,

    This is good news. Fingers crossed that the rest of the program works. Will somebody at Skylum send me an email with an activation code so I can (finally) download a working program? Thanks.

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    Rick Garvia commented,

    @angela -- no refund required. As I've said numerous times, when the program works, I like it. That said, I think we've explored and discussed the shortcomings of Skylum to death. I'm OK to move fo...

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    Rick Garvia commented,

    @angelaandrieux--   I'm actually shaking my head right now. Do you have any idea how many correspondences I've had with various Luminar/Skylum people that include the phrase "sorry for the confusio...

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    Rick Garvia commented,

    @Daniel Scholz Does the currently available version have the problematic MpCurve bug or was it only the version that I had and uninstalled? if the current version doesn't have that bug, this sounds...

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    Rick Garvia commented,

    @daniel - No problem. Lightroom works fine. I can wait. Just a thought, though. Maybe you should have changed your name from MacPhun to We're Working On It. Maybe it's just me, but did you actually...

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    Rick Garvia commented,

    @Leila I certainly understand that, but it sort of rubs salt in the wound and gives the impression that Skylum is on auto-pilot. "Thank you for your patience, Sorry about that. Fixed next update." ...

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    Rick Garvia commented,

    Received this email this morning: you recently contacted our Customer Support team. We just want to make sure that you are up and running. If any assistance is still needed, we'...

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    Rick Garvia commented,

    @angela   That's good because I have an unusable product and have been not-so-patiently waiting for that to be rectified.

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    Rick Garvia commented,

    I received an email today about the release of Aurora 2019. I think I already know the answer, but why release new products when there are known issues with old products (for which people have alre...

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    Rick Garvia commented,

    @Denis Kotsee   I was using the Mac version. I did switch at the suggestion of tech support to a previous version (provided with a link), but for some reason, I have a pre-installed version. It was...