Gary Bowen
Retired
- Total activity 25
- Last activity
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Activity overview
Latest activity by Gary Bowen-
Gary Bowen commented,
Just had another silent crash (no warnings) to desktop. I had launched L4 and was trying to resize it on my screen. Crashed as I grabbed a window edge to resize.
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Gary Bowen commented,
Had a silent crash to desktop. Finished editing an image and switched from Edit to Library panes (about 500 image library), crashed. I sent screen shots of the Windows log and about system to the...
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Gary Bowen commented,
The root cause is with Windows 10 updates, not with Skylum. Microsoft updates to Win10 have a very poor record for breaking 3rd party software and even their own software. Roll back the latest upda...
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Gary Bowen commented,
This was noted on Dec. 19 and a live screen capture video sent to Support.
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Gary Bowen commented,
Roy - That is pretty much my default setup and never use the Windows Pictures folder...still no joy.
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Gary Bowen commented,
You Export your image from Menu Bar > Image > Export... The .lmnr file looks be be automatically created and saved in (for my setup) the same folder as the source image.
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Gary Bowen commented,
Offline is the key. I sent a live screen capture (Dec 19) documenting that L3 doesn't work if there isn't internet access.
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Gary Bowen commented,
I have the same issue. I created a live screen capture video to show the on/off character of the bug and sent the video to support. Haven't heard back yet.
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Gary Bowen commented,
Log into your account. Hover over the User icon (upper right) and see drop list. Click My Software from the list. From the My Software window, in the Luminar 3 section, click on Download Link. Sele...
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Gary Bowen commented,
Support sent me a link to download the "fix" file and that file also failed. I came to this forum, found a DIFFERENT link to another "fix" file and that one worked. This was the link to the file th...