
William Brooks
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Activity overview
Latest activity by William Brooks-
William Brooks commented,
I received an email today from Skylum Support regarding my trouble ticket on Neo crashing at the splash screen. I am attaching the body of the email, and most importantly it worked! Hope this is ...
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William Brooks created a post,
Skylum Fix for Neo Crashing - It Worked For Me
AnsweredHere are details from a Skylum Support email regarding the Neo crash upon open issue, and it worked! We're also sorry to hear the issue persists. Our developers have already come up with another up...
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William Brooks commented,
Andreas: I appreciate the effort put forth in this suggested solution - well done. But I'm not going to do anything more in terms of fixing Neo. In my view that's Skylum's job. I've bought every...
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William Brooks commented,
There are multiple threads on this topic offering a solution to fix Neo not launching - unfortunately the fix does not work. Perhaps Skylum can go back to the drawing board and fix this quickly. ...
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William Brooks commented,
The fix suggested here and elsewhere on the Skylum Community forum does not work. There are numerous threads on Neo not launching.
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William Brooks commented,
Alina - per the attached thread, the fix you suggested doesn't work. Hoping this can be resolved quickly. Luminar NEO cannot be started – Skylum Community
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William Brooks commented,
Any further updates since the "fix" suggested in this thread does not work?
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William Brooks commented,
Alina @ Skylum posted a fix, but unfortunately that doesn't work either. Here's a link to the thread: Luminar NEO cannot be started – Skylum Community
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William Brooks commented,
Alina - I followed your instructions step by step, and received the Congratulations - Install successful message after installing again from my Skylum account. It didn't work, and I see no differe...
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William Brooks commented,
Same issue on my Win10 desktop (Intel i7, 32GB RAM) - splash screen appears for 5-7 seconds and then closes. Neo won't launch. I tried both reinstall, and repair with no success. Somewhat disap...