
Mark Barnes
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Activity overview
Latest activity by Mark Barnes-
Mark Barnes created a post,
Tech Support large volume of tickets
AnsweredHello, It's understandable that with the large volume of tickets, responses from Tech Support can be delayed up to a week. The problem is if the suggested fix doesn't work, Ii respond right back fo...
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Mark Barnes commented,
I understand that looks that came with L4 will not transfer to L.ai. However I have looks I've purchased (Jim Nix) I want to transfer. Haven't heard back in almost 3 weeks. Please help. Thanks,
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Mark Barnes commented,
Good info. Thanks. My purchased looks should have transferred and did not,
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Mark Barnes commented,
Hi Helga.. I haven't heard back on the issue of L4 Looks not transferring to L.ai.even after reinstalling according to directions. I do have a different ticket regarding my L4 catalog not connectin...
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Mark Barnes commented,
Just sent everything to you via email. Thanks for your time...
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Mark Barnes created a post,
L4 Looks not in L.ai
AnsweredI have the same problem. I have L4 with multiple looks and none of them transferred to Legacy L.ai. Is there a workaround/way to make it happen? I reinstalled L.ai, still nothing. Can you help or ...
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Mark Barnes commented,
Same problem here!
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Mark Barnes commented,
Thanks Margaret!
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Mark Barnes created a post,
Luminar AI plug in question
AnsweredHello! Since AI is new from the ground up: Will it be able to use Topaz plugins as Luminar 4 does? Tech Support was nice enough to show me how to make Topaz Studio2, Sharpen AI and Denoise AI as pl...
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Mark Barnes commented,
Thanks Angela, To clarify: Step one: How would I create a catalog with nothing in it? Step two: If I choose at a later date, can I create another catalog with, for example, my Pictures folder (thin...