Avatar

Mark Barnes

  • Total activity 378
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 213
  • Subscriptions 45

Activity overview

Latest activity by Mark Barnes
  • Avatar

    Mark Barnes created a post,

    Tech Support large volume of tickets

    Answered

    Hello, It's understandable that with the large volume of tickets, responses from Tech Support can be delayed up to a week. The problem is if the suggested fix doesn't work, Ii respond right back fo...

  • Avatar

    Mark Barnes commented,

    I understand that looks that came with L4 will not transfer to L.ai. However I have looks I've purchased (Jim Nix) I want to transfer. Haven't heard back in almost 3 weeks. Please help. Thanks,

  • Avatar

    Mark Barnes commented,

    Good info. Thanks. My purchased looks should have transferred  and did not,

  • Avatar

    Mark Barnes commented,

    Hi Helga.. I haven't heard back on the issue of L4 Looks not transferring to L.ai.even after reinstalling according to directions. I do have a different ticket regarding my L4 catalog not connectin...

  • Avatar

    Mark Barnes commented,

    Just sent everything to you via email. Thanks for your time...

  • Avatar

    Mark Barnes created a post,

    L4 Looks not in L.ai

    Answered

    I have the same problem. I have L4 with multiple looks and none of them transferred to Legacy L.ai.  Is there a workaround/way to make it happen? I reinstalled L.ai, still nothing. Can you help or ...

  • Avatar

    Mark Barnes commented,

    Same problem here!

  • Avatar

    Mark Barnes commented,

    Thanks Margaret!

  • Avatar

    Mark Barnes created a post,

    Luminar AI plug in question

    Answered

    Hello! Since AI is new from the ground up: Will it be able to use Topaz plugins as Luminar 4 does? Tech Support was nice enough to show me how to make Topaz Studio2, Sharpen AI and Denoise AI as pl...

  • Avatar

    Mark Barnes commented,

    Thanks Angela, To clarify: Step one: How would I create a catalog with nothing in it? Step two: If I choose at a later date, can I create another catalog with, for example, my Pictures folder (thin...