
Kim Austin
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Recent activity by Kim Austin Sort by recent activity-
Angela Andrieux Thanks very much Angela. Cheers!
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Katherine Nelson Your link doesn't work.
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Kate Williams This is a standard response that you and others within the "support" team give every time a user of Aurora HDR asks when long overdue updates are coming. I like this software, but it ...
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Austin Miller Like another post, it's been marked as Answered, but there's nothing to suggest it has been. What's going on? Do they get marked to get them out of the queue? Please, if they have bee...
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Skylum Support -- you've marked this post as Answered, yet there's nothing to suggest that you have. Would you please paste in here what the outcome was if indeed you have answered it -- others ar...
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Skylum Support.Why is this post marked as Answered when two questions asked were given vague responses by Kate Williams 10 months ago?Perhaps someone else in the Support team could show respect to ...
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I do as well, Francois. It's been 10 months since Kate Williams advised that there was no ETA for the next update. I wonder if it will ever happen, or just end up on the pile of discontinued softw...
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@ ElenaSurely you must have some sort of plan for each piece of the software that you continue to sell to people? Pretty pathetic if you only have enough staff to work on one piece at a time!? How ...
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David UllmanIt has been released today, to the 30000 people who pre-ordered by a certain date in September. So there really should be a user manual available from the launch. Skylum support -- any...
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@Austin. In my comment I clearly stated that I was an early bird purchaser, and found the link and installed successfully (Mac). So no need to contact you at this point. 😀