Kim Austin
- Total activity 4053
- Last activity
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Activity overview
Latest activity by Kim Austin-
Kim Austin commented,
Kate Williams This is a standard response that you and others within the "support" team give every time a user of Aurora HDR asks when long overdue updates are coming. I like this software, but it ...
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Kim Austin commented,
Austin Miller Like another post, it's been marked as Answered, but there's nothing to suggest it has been. What's going on? Do they get marked to get them out of the queue? Please, if they have bee...
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Kim Austin commented,
Skylum Support -- you've marked this post as Answered, yet there's nothing to suggest that you have. Would you please paste in here what the outcome was if indeed you have answered it -- others ar...
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Kim Austin commented,
Skylum Support.Why is this post marked as Answered when two questions asked were given vague responses by Kate Williams 10 months ago?Perhaps someone else in the Support team could show respect to ...
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Kim Austin commented,
I do as well, Francois. It's been 10 months since Kate Williams advised that there was no ETA for the next update. I wonder if it will ever happen, or just end up on the pile of discontinued softw...
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Kim Austin commented,
@ ElenaSurely you must have some sort of plan for each piece of the software that you continue to sell to people? Pretty pathetic if you only have enough staff to work on one piece at a time!? How ...
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Kim Austin commented,
David UllmanIt has been released today, to the 30000 people who pre-ordered by a certain date in September. So there really should be a user manual available from the launch. Skylum support -- any...
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Kim Austin commented,
@Austin. In my comment I clearly stated that I was an early bird purchaser, and found the link and installed successfully (Mac). So no need to contact you at this point. 😀
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Kim Austin commented,
I was one of the earlybirds...there was a download link in MY Software in my Skylum account. Have downloaded and it is installing now.
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Kim Austin commented,
Felipe GarciaI was one of the earlybirds, and was able to download an hour ago. I went to my Skylum account and looked at My Software and there was a download link there. Have downloaded and just ...