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Angela Andrieux

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Activity overview

Latest activity by Angela Andrieux
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    Angela Andrieux commented,

    Hi Sandra, Reinstalling the plugin may help. Quit Photoshop and run Luminar 4 as a standalone. Go to the Luminar 4 menu and choose Install Plugins. Click the button to uninstall the Photoshop plugi...

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    Angela Andrieux commented,

    Hi Juan, I'm sorry to hear that you're experiencing slow performance with Luminar AI. Please email us at support@skylum.com or use the form at www.skylum.com/support so we can take a closer look at...

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    Angela Andrieux commented,

    Hi Tom, The best way to "dial back" the HDR tone mapping is to work with the adjustment tools to refine the results. You can easily pull back on saturation, add contrast, and adjust exposure to get...

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    Angela Andrieux commented,

    Hi Member, You'll need to reset your license. Go to the My Software section of your Skylum account at https://skylum.com/account/my-software and then click on Activations, and then Reset Activation...

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    Angela Andrieux commented,

    Hi Markus, I invite you to check out the FAQ page about Luminar Neo. It should answer a lot of your questions and give you some insight into where we are headed: https://skylum.com/luminar-faq/neo/...

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    Angela Andrieux commented,

    Hi Member, In order to get your edited photos out of Luminar 4 you'll need to go to File > Export. This section of the user guide should help: https://manual.skylum.com/4/en/topic/export-image Plea...

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    Angela Andrieux commented,

    Hi Markus, Indeed, Luminar 4 is no longer available for purchase, but we are still providing support for it, and if you already have a license you can download it from your Skylum account at any ti...

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    Angela Andrieux commented,

    Hi Alex, Please reach out to us at www.skylum.com/support so we can take a closer look at your particular case.

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    Angela Andrieux commented,

    Hi Member, Absolutely! Luminar Neo can be used for a variety of photographic styles.

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    Angela Andrieux commented,

    Hi Member, I'm sorry to hear that you're having trouble downloading your photos! I'm happy to help you troubleshoot your download/import process. Can you tell me the steps you're taking to get your...