Angela Andrieux

Official comment

1. Community
2. Luminar for Mac
3. Buying an 2020 iMac 27" 1.7 8 core processor 8gb video Card 16gb DDD4 512SSD storage running Catalina 10.15

Hi Desmond, That machine should run well. However, my only suggestion would be to bump up the RAM to 32+GB if possible. We recommend 16+ so to help give it a bit longer life, I'd max out the RAM if...

• View comment
• Angela Andrieux
• September 26, 2020 00:19
• 0 votes

Official comment

1. Community
2. Luminar for Mac
3. Down load my paid softwares waiting to long like few days

Hi Fred, Please reach out to us at www.skylum.com/support and we'll be happy to assist you.

• View comment
• Angela Andrieux
• September 23, 2020 23:31
• 0 votes

Official comment

1. Community
2. Tips & Tricks
3. sky replacement refinement

Hi Perry, It is hard to say without seeing the image you're working on. My best suggestion is to send the image in question to support@skylum.com so our techs can take a look at the artifacts you'r...

• View comment
• Angela Andrieux
• September 23, 2020 23:28
• 0 votes

1. Community
2. Luminar for Mac
3. Luminar 4 export feature does not work using Big Sur Beta

Hi Andrea We don't have support for Big Sur at this time since the OS is still in beta. Once Apple releases the official version, we'll update our software for compatibility.

• View comment
• Angela Andrieux
• September 23, 2020 15:32
• -1 votes

Official comment

1. Community
2. Luminar for Windows
3. Luminar Catalogue

Hi Frank, You can avoid the catalog by creating a new, empty catalog, and then using Luminar as a Single Image Editor. You can find instructions here: https://manual.skylum.com/4/en/topic/using-lum...

• View comment
• Angela Andrieux
• September 23, 2020 00:41
• 0 votes

Official comment

1. Community
2. Luminar for Windows
3. Can't activate Luminar 4 on Windows 7 computer

Hi, You can reach our support team directly at www.skylum.com/support or support@skylum.com. To start, please try installing Luminar 4 via this alternate installer:  https://downloads.skylum.com/lu...

• View comment
• Angela Andrieux
• September 22, 2020 01:11
• 0 votes

Official comment

1. Community
2. Luminar for Mac
3. Does not work

Hi Alfredo, Please reach out to us at www.skylum.com/support so we can look in to your particular case.

• View comment
• Angela Andrieux
• September 22, 2020 01:07
• 0 votes

1. Community
2. Luminar for Mac
3. Luminar doesn't recognize a transparent background?

Hi Dave, I agree that PNG transparency support would be a huge plus! We have it on our feature request list, but unfortunately I don't have an ETA on implementation in Luminar 4 or Luminar AI.

• View comment
• Angela Andrieux
• September 22, 2020 01:06
• 0 votes

Official comment

1. Community
2. Luminar for Mac
3. Luminar doesn't recognize a transparent background?

Hi Dave, Unfortunately, Luminar doesn't recognize transparencies created in other applications at this time which is why the transparent area shows as white.

• View comment
• Angela Andrieux
• September 21, 2020 17:33
• 0 votes

1. Community
2. Luminar for Mac
3. Best way to add a frame?

You're very welcome! :)

• View comment
• Angela Andrieux
• September 21, 2020 17:28
• 0 votes