Julia Kot Kot
Community Support Manager at Skylum. I'm here to help you find the answers you need!
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Activity overview
Latest activity by Julia Kot Kot-
Julia Kot Kot commented,
Je suis heureuse de vous aider :)
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Julia Kot Kot commented,
@Jean-Cl Scor d'après ce que je peux voir dans votre capture d'écran, vous avez installé Aurora HDR 2018 1.0.1 version. Le menu "Language" a été ajouté dans les versions suivantes. S'il vous plaît...
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Julia Kot Kot commented,
@Robert, I see exactly what you mean. Please drop us a line to support@skylum.com. We will figure something out for you.
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Julia Kot Kot commented,
Hi! Fujifilm XF10 has been released on August 2018. We will add it to support cameras list in the upcoming updates.
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Julia Kot Kot commented,
Hi Mirco, I would be really glad to provide you with the release date of the DAM tool. However, there is no exact info for now. We want to make sure it works as expected before releasing it. Once...
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Julia Kot Kot commented,
Please provide us with the screenshot of the issue described. Thanks in advance!
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Julia Kot Kot commented,
Please uninstall Luminar. How to uninstall an app on Windows 7: https://support.microsoft.com/en-us/help/2601726 How to uninstall an app on Windows 8: https://answers.microsoft.com/en-us/windows/fo...
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Julia Kot Kot commented,
Hi Jan, That's an extraordinary behavior. Please try to make a full reinstall of Luminar. Follow the steps below: Download AppCleaner from here: http://www.freemacsoft.net/appcleaner AppCleaner is...
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Julia Kot Kot commented,
Hi, The Top Panel in Photos is default by MacOS. I'm afraid the third-party developers are not able to change it. As for the DAM tool, it is on its final stage.
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Julia Kot Kot commented,
Hi Piotr, There is the issue with cashing in Curves filter. The bug report is already created. Our devs will check it soon. The fix should be in the upcoming updates.