Konstantin Zolo
Community Support Manager at Skylum. I'm here to help you find the answers you need!
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Activity overview
Latest activity by Konstantin Zolo-
Konstantin Zolo commented,
Hi Tom,These are reasonable comments and I fully understand your point here.We keep our promises and never give up on our users. The thing is that tools and features mentioned above are being devel...
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Konstantin Zolo commented,
Hi Marco,Devs are aware of the issue and already working on a fix.
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Konstantin Zolo commented,
Janis,Be sure to add a link to this thread in your letter. Thank you in advance!
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Konstantin Zolo commented,
Chris,Yes, the DAM will be released this year.
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Konstantin Zolo commented,
George,The issue will be fixed in a next update, however, no ETA yet. If you're not willing to wait please send us a refund request at support@skylum.com.
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Konstantin Zolo commented,
Mark,Please reinstall Intensify CK using App Cleaner, here's a link to download the latest version of the app: https://s3-us-west-1.amazonaws.com/creativekit/IntensifyCK/IntensifyCK_Distribution_v1...
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Konstantin Zolo commented,
Avinash,That's right, no way to re-edit it, at least as of now. You can always undo your changes and start again though.
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Konstantin Zolo commented,
Could you please try to uninstall the application with AppCleaner, that you can download from the link below: http://www.freemacsoft.net/appcleaner/ Once it's done, please restart your Mac, then do...
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Konstantin Zolo commented,
Hi Danny,Have you tried to turn your antivirus off?
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Konstantin Zolo commented,
Hi,Thank you for getting back to us!The issue is known and will be fixed in future updates.