Alina Skylum
- Total activity 1585
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Comments
Votes on activity by Alina Skylum Sort by votes-
robin wu, I'm afraid there is no email in our inbox from p***int@live.com. Please, try to get in touch via urgent@skylum.com and let us know once you do.
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Hi David Finton, I'd recommend you create a new Catalog: Luminar Neo>File>Catalog>New and start with a new Catalog from scratch.
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Hi L Hing, I'm sorry this has happened, You can redownload all the software from My Software tab of your Skylum account. if you need assistance with that, please, let us know. None russian aggresso...
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Hi Sheamus O'Faola'in, Please try reinstalling the app in the following way: Go to “Apps and Features” by right click on the Start button; Find Luminar there and click [Uninstall] (you can also un...
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Hi, Right now, it is not yet possible to add custom Iris. However, I will pass your feedback to our developers!
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Hi Jean Pastiere, If you want to store your Luminar Catalog in another folder, you can: - Move your existing Luminar Neo Catalog to a different location and if Luminar loses connection with it just...
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Hi Penny Dyer, Luminar 4 and Luminar Neo Catalog systems are not connected. You can safely uninstall Luminar 4 if you do not plan using it.
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Hi Joshua Pearlman, Thanks for reaching out! It seems that what you're facing is a known global issue described here: https://www.intel.com/content/www/us/en/support/articles/000058136/graphics/gra...
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Hi Steven Higgins, Please, try installing Adobe DNG Converter and see if profiles for your camera appear. This has been known to help in some cases: https://helpx.adobe.com/photoshop/using/adobe-dn...
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Hi Laurie Crofoot, Such workflow might be possible while using Luminar as a Smart filter, However, this functionality will be introduced in one of the next updates. Unfortunately, right now major u...