Alina Skylum
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Recent activity by Alina Skylum Sort by recent activity-
Official comment Hi Holger, Please note that Luminar doesn't apply lens correction automatically when you upload a file.To apply lens correction, go to the Pro tab > Optic > Auto Distortion Corrections. Read more a...
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Official comment Hi Charles, I have located your ticket and can see that everything has been sorted out. Happy New Year!
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Official comment Hi Thomas, I can see that we replied to your email on December 5. The exclamation mark indicates that Luminar lost connection to your files. Did the issue occur after the Big Sur update? To help Lu...
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Official comment Hi Stephen, Would you mind reaching our support team at skylum.com/support regarding this?Please attach a screenshot of your hardware configuration to your request: Click on the Apple logo in the u...
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Official comment Hi guys, I'm sorry to hear you're facing issues with Luminar AI. Would you mind sending crash reports to our support team so we can look into this? Open Finder. Click Go in the top menu > click Go...
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Official comment Hi Peter, While our normal standard of service is to reply in 24 hours or less, it currently takes about a week to get back to our customers due to a high volume of support requests. Please note th...
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Hi Robert, Could you please confirm whether you've tried sending an image to Luminar this way?Right-click on an image > Export > Luminar AI > Open Source Files/Edit Copy with Lightroom Adjustments.
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Hi! While our normal standard of service is to reply in 24 hours or less, it currently takes about a week to get back to our customers due to a high volume of support requests. Nevertheless, we wil...
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Hi! We do focus on an alternative way of photo-editing. This is the future. We strongly believe in this vision and will keep on moving in this direction.
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Hi Colleen! We have replied to you via email.